Ricoh Afficio Mp3030 error code sc995

[Guest]

Dear all;
I am getting the errors SC 995 and SC792 ( problem with the finisher ) when i start up the machine Ricoh Afficio MP3030
any help will deeply appreicated
Thanks in advance

[JustManuals]

Re: Ricoh Afficio Mp3030 error code sc995

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[Tonerbomb]

Re: Ricoh Afficio Mp3030 error code sc995

SC792 is the finisher actually plugged in to the MFP?? This is a common code when a machine has a bridge unit installed and no finisher installed.
As for SC995, From the GKB.

SC995	Serial Number Setting Incorrect
The 11-digit serial number is printed on the data plate. This information is compared with the installed components to detect mismatches.
SC995-01	D	Serial Number Mismatch 1
SC995-02	D	NVRAM Mismatch
SC995-03	D	Controller Mismatch, or Controller Board Defective
		You must install the GW controller board designed for use with this machine.
SC995-04	D	Serial Number Mismatch 2
		Reinstall the components which have been removed from the machine

Have you changed the controller , NVram or BCU??

[George_H]

Re: Ricoh Afficio Mp3030 error code sc995

Actually, i bought it as used machine
no succeful comunications with the old owner !!!
thanks TonerBomb for your assistant

[Gift]

Re: Ricoh Afficio Mp3030 error code sc995

This SC995 is suspicious - usually you get this code if somebody tried to mess with the NV Ram, cheating the copy counter. I won't say that this must be the case but like I said - it's a good reason to be suspicious.

Have you changed the controller , NVram or BCU??

I don't have the impression that the thread starter is a tech but it appears that he might consider calling one or forcing contact with the seller, requesting some suggestion how to proceed with that deal.

[Tonerbomb]

Re: Ricoh Afficio Mp3030 error code sc995

X2

[George_H]

Re: Ricoh Afficio Mp3030 error code sc995

Serial No is Correct!!
I replaced the BCU with a new one, Same Error SC 995
I put the BCU of this Problematic copier in another Aficio 3030 PM, it worked normally

any idea to help?

[rsyarcia]

Re: Ricoh Afficio Mp3030 error code sc995

how's the firmware version?

[Gift]

Re: Ricoh Afficio Mp3030 error code sc995

Serial No is Correct!!
I replaced the BCU with a new one, Same Error SC 995
I put the BCU of this Problematic copier in another Aficio 3030 PM, it worked normally

any idea to help?

According to the service manual quote a few posts before there are several sub-codes to SC995 - you might take a look wich you got on your machine. Start with replacing the BCU is obviously a waste of time - it's not even mentioned in the desciption for this SC code. The serial number is stored in the NV ram that sits on the controller board.

[George_H]

Re: Ricoh Afficio Mp3030 error code sc995

Dear Gift

there is no sub code for SC995, no sub code displayed on the machine screen, and no subcode listed in the service manual for Aficio 3030 MP,
for another models you could be right, but not for Aficio 3030 MP
the serial Number stored in the NV Ram matches the one listed in the data plate

[TonerMunkeh]

Re: Ricoh Afficio Mp3030 error code sc995

Did you actually re-input the serial number? I know of one a while ago that give someone SC995 if you didn't put the first letter of the serial number in as a capital letter.

[Gift]

Re: Ricoh Afficio Mp3030 error code sc995

Dear Gift

there is no sub code for SC995, no sub code displayed on the machine screen, and no subcode listed in the service manual for Aficio 3030 MP,
for another models you could be right, but not for Aficio 3030 MP
the serial Number stored in the NV Ram matches the one listed in the data plate

Sorry - I was referring to the documentation postet here before. Now I checked back the serive manual myself and got a different description for that SC code:

I don't have an english manual but freely translated it says that there's been a mismatch between the controller board and the engine (board?). This can happen if someone replaces a board for the 3025 instead of 3030 or if the DIP switch settings on these boards are wrong.

[George_H]

Re: Ricoh Afficio Mp3030 error code sc995

I recheck the serial number that is already saved ( i did not entred it myself) , it is correct and matches the one printed in the factory Data Sheets that come with the machine.
i Re-checked the Dip Swiches, they are in the correct positions.
I Re- Cheked the CBU Board Type, it is the correct Board Type of Aficio 3030 MP
Kindly note that the board worked properly when i moved it to another 3030 MP machine, but when i installed new BCU in the promlematic copier, the SC 995 poped up again.

[Gift]

Re: Ricoh Afficio Mp3030 error code sc995

According to the parts manual there's just one BCU board available, so no chance to confuse anything.

But there are quite a few controller boards available:

B215 5305 Controller Board 25CPM (B205)
B215 5306 Controller Board 30CPM (B209)
D006 5305 Controller Board C4.5 25CPM (D007)
D006 5306 Controller Board C4.5 30CPM (D008)

And two different NV Ram:

B195 9590 NVRAM - Zero Counter (B205/B209)
D007 9590 NVRAM - Zero Counter (D007/D008)

I'd say you have either not the right NV ram installed or a wrong revision of the controller board. Sometimes the parts number is printed on a label you can find on the controller board (unfortunately this number isn't always compareable with the parts guide number). You should first find out the product code of your machine (B205/B209/Doo7 or D008) - I think it's written on the serial number plate as well. With this information you could try to figure out if the correctcontroller board revision is installed.

You could also compare the code with the other machine you've used for testing. In case both product codes are the same AND the controller board might be the issue you should get the same error if you try installing the controller board (including NV rams) of your SC995 machine into the machine that shows no SC code. So if the issue moves you'll know that the controller board or the nv rams must be causing this. To determine if it's maybe just the NV Ram you can swap these first since it's less work.

[George_H]

Re: Ricoh Afficio Mp3030 error code sc995

My copier is up again
the problem was in a switch in the SBCU board, it was in the wrong position !!! ( a switch that its bank contains only two switches, i Think it is switch 103)
thanks everybody, talk to you in my next thread.