Ricoh C 900

[Guest]

Some of our letterhead done on this machine is being returned with smearing or tracking when run through customers printer. Anyone else have this problem? Any suggestions on paper stock or settings to help combat this?

[teebee1234]

Re: Ricoh C 900

I don't work on this specific model (yet), but like any other production unit there are a lot of variables. Attached is the Media Guide for this unit that list all of the settings that can be used for different types and weights of paper.

[Tonerbomb]

Re: Ricoh C 900

Some of our letterhead done on this machine is being returned with smearing or tracking when run through customers printer. Anyone else have this problem? Any suggestions on paper stock or settings to help combat this?

SO your doing print for pay with the C900 and your customer runs the output through another printer and has problems with CQ. Well for 1 you can try some different settings, if your machine is setup for super fusing modetry special 3 and middle thick. However your output comes from the 900 with an oil bath fuser and toner designed for that fuser. The printer your customer uses most likely uses a different toner compound and different fusing method with a different heat range, thus the tracking.... I've seen this several times with different mfp's/printers and reruning the output through a different printer.

Props to Teebee for the media guide, very important. I know I'm a C900 tech.

[teebee1234]

Re: Ricoh C 900

Thanks Tonerbomb, it went right over my head that it was originally printed on the C900 then run through another device. Everything Tonerbomb says is correct Jayson, there is no control over quality if media is rerun through a different machine.

[Jayson]

Re: Ricoh C 900

Thanks Guys

Is this common in other machines or just a c 900 issue?

[Tonerbomb]

Re: Ricoh C 900

I've seen this several times with different mfp's/printers and reruning the output through a different printer.

Props to Teebee for the media guide, very important. I know I'm a C900 tech.

I've seen this several times with different mfp's/printers and reruning the output through a different printer.

[Hemlock]

Re: Ricoh C 900

Thanks Guys

Is this common in other machines or just a c 900 issue?

Best to assume it'll happen, eventually, on every machine. Too many variables that you have no control over.

[kingpd@businessprints.net]

Re: Ricoh C 900

Pre-printed letterhead that's going to be run through a laser device the second time around should always be done on an offset device or digital duplicator if quality is sufficient.

[Shadow1]

Re: Ricoh C 900

C900 cannot be used to print letterhead. Sorry, I know that's not what you want to hear.

As stated before, the toner is designed to be used in an oil type fuser, and has a lower melting point than most dry type laser printers. Since you have no control over what will be used to reprint on the paper it's almost a guarantee something in their office will smear or offset.

The C900 was designed to be a high quality light production machine, not a press. Letterhead is a static image, and considered pre-printed stock.

Stock should never have been previously run through a heat fusing process - it messes with the moisture content and the grain. The toner sits on top of the page which causes issues with the thickness, rather than soaking in, like offset press ink. (especially when it's only on the top side like letterhead)