Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

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  • Emjay
    Technician
    • Jul 2009
    • 42
    #1

    Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

    Hi folks,

    I'm going off these machines really quickly. Give me a KM machine any day!

    This machine works perfectly from Tray 2, however, when trying to print or copy from Tray 1, the paper starts to leave the tray, then stops. It doesn't make it more than 1/4" out of the tray.

    It never reaches the first paper path sensor, thats for sure. The black plastic paper guide is fine, as is the mylar attached to the guide.

    I can't see any reason for this. The feed roller seems OK, although I did give it a quick clean with some SelSol.

    In the SMC Report, the time stamp data is giving the code as 003, and in the Paper Jam location data, it's given as main003.

    I've watched the drive at the back of the tray, and almost as soon as the paper feed motor kicks in, it stops again. It probably only runs for a second or two maximum. However, when feeding from Tray 2, it runs for a much longer time.

    I was thinking about a clutch problem, but I don't think that would cause the paper feed motor to stop so quickly?

    Anyone more familiar with these machines got any suggestions?

    Thanks,

    MJ
    Tags: None
    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3865
      #2
      Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

      Change the feed tyres and torque limiter as a set, or for testing purposes swap them from tray 2. If that doesn't fix it, start swapping feed clutches around until the fault moves.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

        Comment

        • nmfaxman
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2008
          • 1702
          #3
          Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

          Check the green paper stop in the drawer. If one of the hooks is broken the paper slips back far enough that it throws off the timing.
          I started glueing them in because people kept breaking them when they loaded paper.
          Why do they call it common sense?

          If it were common, wouldn't everyone have it?

            Comment

            • Llama God
              Service Manager

              1,000+ Posts
              • Mar 2009
              • 1353
              #4
              Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

              I like both of the previous replies, your answer will be in one of them.

                Comment

                • Emjay
                  Technician
                  • Jul 2009
                  • 42
                  #5
                  Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

                  Well, the problem is now sorted.

                  The fault turned out to be fuser oil contamination on Paper Feed 1 Clutch.

                  Just above the clutch itself is a vent pipe from the fuser oil container. This machine had recently been moved, and the fuser oil was very full. Fuser oil had migrated down the vent pipe and onto the clutch itself.

                  Strangely, it wasn't causing a lack of feed - more of a "permanent" feed situation.

                  In Output Check Mode (SP5804) I turned on the feed motor, then energised each of the Feed Clutches.

                  Whilst Tray 2 would drive / stop driving, when the clutch was energised (SP5-804-006), Tray 1 would drive, then keep driving even with the clutch de-energised (SP5-804-005).

                  Anyway, after stripping the clutch down, and cleaning it up, it seems to be working OK for now. If the problem returns, I'll fit a new clutch.

                  Thanks for the replies.

                    Comment

                    • Llama God
                      Service Manager

                      1,000+ Posts
                      • Mar 2009
                      • 1353
                      #6
                      Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

                      Good catch!

                      If you think that this is bad, try moving a 1224c with the fuser in it, then you'll know about oil contamination!

                        Comment

                        • ucinn
                          Trusted Tech

                          250+ Posts
                          • Jun 2009
                          • 383
                          #7
                          Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

                          Originally posted by Emjay
                          Well, the problem is now sorted.

                          The fault turned out to be fuser oil contamination on Paper Feed 1 Clutch.

                          Just above the clutch itself is a vent pipe from the fuser oil container. This machine had recently been moved, and the fuser oil was very full. Fuser oil had migrated down the vent pipe and onto the clutch itself.

                          Strangely, it wasn't causing a lack of feed - more of a "permanent" feed situation.

                          In Output Check Mode (SP5804) I turned on the feed motor, then energised each of the Feed Clutches.

                          Whilst Tray 2 would drive / stop driving, when the clutch was energised (SP5-804-006), Tray 1 would drive, then keep driving even with the clutch de-energised (SP5-804-005).


                          Anyway, after stripping the clutch down, and cleaning it up, it seems to be working OK for now. If the problem returns, I'll fit a new clutch.

                          Thanks for the replies.

                          You probably will be replacing it soon. I have never cleaned one up and had it last more than a few weeks. Could be I just don't know what i'm doing too!..lol

                            Comment

                            • Emjay
                              Technician
                              • Jul 2009
                              • 42
                              #8
                              Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

                              Originally posted by ucinn
                              You probably will be replacing it soon. I have never cleaned one up and had it last more than a few weeks. Could be I just don't know what i'm doing too!..lol
                              Have you tried ScotchBrite pads on the shaft? Works wonders at bringing them back to life.
                              That and some IPA seems to do the trick.

                              At the end of the day, its an electro-magnetic device. There isn't an actual clutch surface like in a car transmission. It's basically a magentic (ferrous) material pressed into shape, with a steel outer etc. Feed the coil with DC and it generates a magnetic field which attracts the ferrous material.

                              I'd hesitate if there was an actual special surface to consider, but in this case, it's a pretty basic component.

                                Comment

                                • ucinn
                                  Trusted Tech

                                  250+ Posts
                                  • Jun 2009
                                  • 383
                                  #9
                                  Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

                                  Originally posted by Emjay
                                  Have you tried ScotchBrite pads on the shaft? Works wonders at bringing them back to life.
                                  That and some IPA seems to do the trick.

                                  At the end of the day, its an electro-magnetic device. There isn't an actual clutch surface like in a car transmission. It's basically a magentic (ferrous) material pressed into shape, with a steel outer etc. Feed the coil with DC and it generates a magnetic field which attracts the ferrous material.

                                  I'd hesitate if there was an actual special surface to consider, but in this case, it's a pretty basic component.
                                  The biggest problem is that after the metal being magnetized so many times, the metal retains that magnetism after a while and then won't release in time. I guess if it's slipping cleaning would work, but I usually just replace them having to take it off and they're not all that expensive. Personal preference I guess.

                                    Comment

                                    • dewaldvdp
                                      #10
                                      Re: Aficio 3232c Tray 1 paper feed stops before it leaves the tray - J003 jam

                                      Hi I'm Also getting the same jamcode but on a different machine. It's a MP5001 and it's giving me the J003 jamcode. The paper doesn't even leave the tray. It's shows a jam in A with this jamcode.

                                      I have swapped around the feed tyres, the paper feed clutched, all the sensors and i've even swapped around the entire paper feed section. I took the paper feed sections from trays 2, 3 and 4 and tried them in tray 1. The machine makes one copy if i'm lucky then it starts giving me the jamcode again.

                                      I've checked the little green stopper in the tray that sometimes moves back and causes a jam but thats not it either.

                                      Please give me some advice 'cause i'm about to go insane.

                                        Comment

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