I give up how do you get to and change the drum connector on the copier. The customer slammed the drum unit in and busted the connector on the frame.
ricohmpc 2500 drum connector
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Re: ricohmpc 2500 drum connector
Sorry, this just drifted into my whiskey-addled brain - why is the customer slamming in a drum unit at all? That is not where they should be, surely?
Or are you saying that you put in a black PCU without modifying the connector and knocked it out yourself?Comment
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Re: ricohmpc 2500 drum connector
its the blue unit out of another mpc 2500 and the connector broke I assume that they slammed the unit in and broke itComment
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Re: ricohmpc 2500 drum connector
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Re: ricohmpc 2500 drum connector
It is a case of removing the complete drive assy, it is a half day job in total and is very fiddly. I have personally done it a number of times. I have seen one very enterprising tech remove the entire loom and connectors from the drum/dev assy and plug them into what remained of the rear frame connector, tape it down to the area under the drum (tape it to the frame of the machine) slide the drum/dev back in and then reconnect the front connector......it does work, however it clearly makes future drum changing and servicing difficult. Good luckAttached FilesComment
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Re: ricohmpc 2500 drum connector
It is a case of removing the complete drive assy, it is a half day job in total and is very fiddly. I have personally done it a number of times. I have seen one very enterprising tech remove the entire loom and connectors from the drum/dev assy and plug them into what remained of the rear frame connector, tape it down to the area under the drum (tape it to the frame of the machine) slide the drum/dev back in and then reconnect the front connector......it does work, however it clearly makes future drum changing and servicing difficult. Good luckComment
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Re: ricohmpc 2500 drum connector
You can consider this as a total write-off if the customer has to pay the bill for this. The costs for the main drive plus working hours won't cover the current value of this machine. So if this is really a customer-fault I'd write an estimate and hand it over to the sales guy who's in charge for this customer.Comment
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