unknown problem on MP C 2800

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  • mtuncel
    Technician
    • Apr 2012
    • 14

    #1

    [Misc] unknown problem on MP C 2800

    Hello guys,

    I've got an interesting problem.
    Does not display an error message. But the start light, green is not lit. Continuous red. And not copying.

    If you want to guess before experienced such a situation, waiting for her ideas.


    Thanks.
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2458

    #2
    Re: unknown problem on MP C 2800

    Does the display shows "ready" in the upper left corner or is there no message? In case it doesn't display ready you might have an HDD issue. You might also check the SC history of the machine, you might read some HDD related codes there. Try reformatting the RIDOC thing first (that'll keep the adress book data alive) and not the entire HDD (that'll be the next step before finally replacing it if formatting doesn't help).

    Comment

    • Smeden
      Technician
      • Nov 2009
      • 15

      #3
      Re: unknown problem on MP C 2800

      Hello.

      here is what to do.

      1. replace HDD
      2. replace powersupply
      3. replace BICU board

      Not all at same time but step by step.
      Nothing is impossible for them who should not do it.

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Re: unknown problem on MP C 2800

        Turn off machine, unplug all accessories, turn it on.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • mtuncel
          Technician
          • Apr 2012
          • 14

          #5
          Re: unknown problem on MP C 2800

          Originally posted by Smeden
          Hello.

          here is what to do.

          1. replace HDD
          2. replace powersupply
          3. replace BICU board

          Not all at same time but step by step.



          HDD has changed and it worked. Thanks my friend.

          Comment

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