Sp3200sf blinks toner is low with new cartridge

[totoro]

Hey all,

Customer has put in 2 different oem cartridges, but has the low toner message displayed after 30-50 pages. They can take the cartridge out and shake it and get it to do 30-50 more pages before the message reappears. I have no experience on these, and don't see anything on the Ricoh site about this issue. Has anyone seen this problem before? Any help appreciated. TIA

[JustManuals]

Re: Sp3200sf blinks toner is low with new cartridge

This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

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Paul@justmanuals.com

[teebee1234]

Re: Sp3200sf blinks toner is low with new cartridge

Not sure what the problem may be on this model, but you might try doing a system clear >
*FYI, this box is actually a Samsung manufactured device (Samsung SCX 5530 FN)

Clearing memory
You can selectively clear information stored in your machine’s memory.
Note
Before clearing the memory, make sure that all fax jobs have
been completed, or you will lose those jobs.
1 Press Menu until System Setup appears on the bottom line of the
display and press OK.
2 Press the Scroll buttons until Clear Setting appears and press OK.
3 Press the Scroll buttons until the item you want to clear appears.
4 Press OK when Yes appears.
5 Press OK again to confirm clearing.
6 Repeat steps 3 through 5 to clear another item.
7 Press Stop/Clear to return to Standby mode.

All Settings
Clears all of the data stored in memory and
resets all of your settings to the factory default.
Fax Setup
Restores all of the fax options to the factory
default.
Copy Setup
Restores all of the copy options to the factory
default.
Scan Setup
Restores all of the scan options to the factory
default.
System Setup
Restores all of the system options to the
factory default.
Network
Restores all of the network options to the
factory default.
Address Book
Clears all of the fax number and email address
entries stored in memory.
Sent Report
Clears all records of sent faxes and emails.
Fax Rcv Report
Clears all records of received faxes.
NetScan Report
Clears the information on network scan
sessions in memory.

Here is how to bypass an empty toner condition -

Printing continuously when the Toner Empty message appears
When the toner cartridge is nearly empty, the machine shows the Toner
Empty message and stops printing. You can set the machine to disregard
this message when it appears and to continue printing, even though print
quality is not optimal.
1 Press Menu until System Setup appears on the bottom line of the
display and press OK.
2 Press the Scroll buttons until Maintenance appears and press OK.
3 Press the Scroll buttons until Ignore Toner appears and press OK.
4 Press the Scroll buttons until the desired status appears and press
OK.
If you select off, the received fax cannot be printed until you install a
new toner cartridge. However, faxes can be received into memory
as long as it allows
5 Press Stop/Clear to return to Standby mode.

Clearing the Toner Empty Replace Toner message
When the Toner Empty Replace Toner message appears you can
configure not to see this message again not to disturb you.
1 Press Menu until System Setup appears on the bottom line of the
display and press OK.
2 Press the Scroll buttons until Maintenance appears and press OK.
3 Press the Scroll buttons until CLR Empty Msg. appears and press
OK.
4 Select On and press OK.
5 Now the Toner Empty Replace Toner message does not appear
but the Replace Toner message will remain for reminding you that
the new cartridge needs to be installed for quality.
Note
Once you have selected On, this setting will be permanently
written to the memory of the toner cartridge, and this menu will
be disappeared from the Maintenance menu

[totoro]

Re: Sp3200sf blinks toner is low with new cartridge

I have the manuals, Thanx anyways, Paul. Thanx teebee I may try the memory clear. Anyone else work on these ?

[sandmanmac]

Re: Sp3200sf blinks toner is low with new cartridge

I also have never worked on one of these units, but in my experience with Chipped AIO cartridges and/or Samsung printers, Most don't actually have built-in toner end sensors, but rather it is all controlled by the chip, and most of the time premature toner-end conditions are due to a defective chip on a non-oem cartridge. If these are compatible/refills, I'd bet you a $1 that they're the problem. If they're originals, then forget I was ever here.