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I'm not into wide format but if the copier is fully functional I'd guess that there's no open cover detected by the Ricoh. Is that Fiery a stand alone device or full yintegrated into the copier? In case it looks like a little computer: Maybe there's a detection for the fiery-casing itself What does it display if you shut it down and start it without the connection cable to the machine? Last but not least - maybe it's a false alarm or wording error. In this case you might check if everything is up to date and - if needed - try upgrading the fiery and machine to the last versions hoping that the error message disappears or telling something else.
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