MPC 6501 and Fiery , int. connection and SC819

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  • knobby
    Technician

    50+ Posts
    • Oct 2008
    • 75
    #1

    MPC 6501 and Fiery , int. connection and SC819

    Hi
    have the above ... could it be hard drives finally going after customer keep turning m/c on / off trying to rectify the offline message.
    Originally was just saying check connection between controller and mfd. Replaced ethernet cable yesterday which seemed to sort original prob, but! bounced last night with SC819.

    Any thoughts

    Cheers
    Tags: sc819 mpc 6501
    • 3bok3bok68
      Senior MFP Technician

      50+ Posts
      • Nov 2008
      • 56
      #2
      Re: MPC 6501 and Fiery , int. connection and SC819

      Originally posted by knobby
      Hi
      have the above ... could it be hard drives finally going after customer keep turning m/c on / off trying to rectify the offline message.
      Originally was just saying check connection between controller and mfd. Replaced ethernet cable yesterday which seemed to sort original prob, but! bounced last night with SC819.

      Any thoughts

      Cheers
      I have 3 machines having a problem SC819. what i will do is changing controller board and instruct the customer the proper turning off the power switch.

        Comment

        • knobby
          Technician

          50+ Posts
          • Oct 2008
          • 75
          #3
          Re: MPC 6501 and Fiery , int. connection and SC819

          Cheers

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2458
              #4
              Re: MPC 6501 and Fiery , int. connection and SC819

              that sounds quite pricey... doesn't formatting the HDD, rewriting the firmware, doing a NV-ram clear (and enter the non-default data manually) do the job?

                Comment

                • TonerMunkeh
                  Professional Moron

                  2,500+ Posts
                  • Apr 2008
                  • 3865
                  #5
                  Re: MPC 6501 and Fiery , int. connection and SC819

                  Oh god, I'd never try an NV-ram clear on a Venus unless my life was at stake.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

                    Comment

                    • knobby
                      Technician

                      50+ Posts
                      • Oct 2008
                      • 75
                      #6
                      Re: MPC 6501 and Fiery , int. connection and SC819

                      reseated gigabyte nic. seems to have resolved it

                        Comment

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