mpc2020-3030 errore toner

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  • tullio
    Trusted Tech
    • Feb 2012
    • 268

    #1

    mpc2020-3030 errore toner

    The problem I am having with the copier is that after about 100 prints the copies are totally faded and the machine does "Loading Toner" on occasion without a new toner added. I have changed the Developing Unit , New Toner, inspected the Toner Pump and verified that the toner is turning in the machine. The problem cleared when I changed the developer or Developing unit but after about another 100 copies it starting printing faded again. I read on the forum that a possible solution is to update the firmware but I no longer have access to Ricoh firmware , our company switched to Duplicator sales only.
  • kyrenecopy
    Trusted Tech

    100+ Posts
    • Apr 2012
    • 205

    #2
    Re: mpc2020-3030 errore toner

    The latest firmware is on the Ricoh Dealer service documentation file. If you can find someone that will give it to you that would be great but we kind of have a "you scratch my back, I'll scratch yours" policy here. What are you going to do for them? Nothing is free. I have not worked on this box but I would be looking at toner not getting to the developer. How many copies on this machine? Was it just recently PM'ed? Can you run the developer and toner motors with output tests? It's a Ricoh so I am sure you can. It started printing ok when you changed the developer cause the developer had the correct amount of toner in it. Obviously toner is not being fed or is not getting to the DV unit. Another possibility is the sensors for reading the density is bad or dirty. Did the developer adjustment go ok when you put in new developer?
    Testing 1-2-3, testing, testing. Is this thing on?

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    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900

      #3
      Re: mpc2020-3030 errore toner

      I give up what is a c2020 c3030
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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      • kyrenecopy
        Trusted Tech

        100+ Posts
        • Apr 2012
        • 205

        #4
        Re: mpc2020-3030 errore toner

        I couldn't find them in my Ricoh documentation, I think he has the model numbers wrong but not sure?
        Testing 1-2-3, testing, testing. Is this thing on?

        Comment

        • Jomama46
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Apr 2008
          • 2900

          #5
          Re: mpc2020-3030 errore toner

          Originally posted by kyrenecopy
          I couldn't find them in my Ricoh documentation, I think he has the model numbers wrong but not sure?
          I'm Sure
          sigpic
          You never realize how cheap a professional is until after you let an amateur do it.
          A+; Network +; PDI+

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          • Llama God
            Service Manager

            1,000+ Posts
            • Mar 2009
            • 1353

            #6
            Re: mpc2020-3030 errore toner

            Originally posted by Jomama46
            I give up what is a c2020 c3030
            I'm willing to bet that it's an MPc2030, mostly because they're shit at loading toner.

            Check the gearing on the toner motor on the back and strip and clean the supply unit on the front. If that fails, sacrifice a chicken, say 10 Hail Marys and run like buggery.

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            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900

              #7
              Re: mpc2020-3030 errore toner

              Originally posted by Llama God
              I'm willing to bet that it's an MPc2030, mostly because they're shit at loading toner.
              Thats a good guess llama, how about the c3030, what the xuck is that?
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

              Comment

              • Llama God
                Service Manager

                1,000+ Posts
                • Mar 2009
                • 1353

                #8
                Re: mpc2020-3030 errore toner

                Originally posted by Jomama46
                Thats a good guess llama, how about the c3030, what the xuck is that?
                No idea, probably a Canon.

                Comment

                • clemsonfish
                  Technician
                  • Oct 2014
                  • 27

                  #9
                  Re: mpc2020-3030 errore toner

                  Originally posted by Jomama46
                  Thats a good guess llama, how about the c3030, what the xuck is that?
                  I know this is an old post but the c2020 is the savin number for a mpc2000
                  and the c3030 is the savin number for a mpc3000

                  Comment

                  • Jomama46
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Apr 2008
                    • 2900

                    #10
                    Re: mpc2020-3030 errore toner

                    Now you tell me
                    sigpic
                    You never realize how cheap a professional is until after you let an amateur do it.
                    A+; Network +; PDI+

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