My office has several Ricoh MP-161 multi-function units with network interfaces and we have definitely gotten our money's worth from them. Our only complaint is that they are slow (16ppm printing, comparable speed on scanning). Now, we're starting to have document-feeder issues so the time has probably come to replace them, rather than just fix them. What suggestions do people have on replacing and upgrading them?
btw, we previously tried to replace them with the SP-3200 but it had just been discontinued and so Ricoh sent us the 'comparable' SP-3410 instead. But it did not support incoming fax-to-email so we sent it back
Now, I'm looking at the SP-4410SF which looks like it's 2.5x faster than the MP-161 (and costs less then we originally spent, too).
OUR USES
1. walk-up scan-to-folder (SMB)
2. walk-up copy
3. walk-up fax send (old-school, phone line)
4. incoming fax-to-email (SMTP)
P.S. These machines are all setup for workgroup use, they're not connected to anyone's personal computer.
btw, we previously tried to replace them with the SP-3200 but it had just been discontinued and so Ricoh sent us the 'comparable' SP-3410 instead. But it did not support incoming fax-to-email so we sent it back

Now, I'm looking at the SP-4410SF which looks like it's 2.5x faster than the MP-161 (and costs less then we originally spent, too).
OUR USES
1. walk-up scan-to-folder (SMB)
2. walk-up copy
3. walk-up fax send (old-school, phone line)
4. incoming fax-to-email (SMTP)
P.S. These machines are all setup for workgroup use, they're not connected to anyone's personal computer.
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