Ricoh MP 4000 ?'s about scan option settings and screen.

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  • Desert Rat
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2008
    • 1089

    Ricoh MP 4000 ?'s about scan option settings and screen.

    I just installed this machine and this customer does a lot of scanning.

    The trouble he is having is this. They need to scan files to different folders using the same
    file name. The same file will need to have different parts of the file sent to different folders.
    On the their Savin 8045 (Aficio 3045) the file name is held in the window long enough for
    them to accomplish this task.
    I went through the screens yesterday looking for anything that might give a clue.
    Today I will have to find time to read the scan op manual, unless someone knows
    what setting I am looking for.
    Also the screen, does not seem as sensitive as on the 8045. I will run the touch
    calibration today and see if that helps. That seem to be off a little also.

    Thanks

    DR
  • Gift
    Service Manager

    1,000+ Posts
    • Mar 2011
    • 2384

    #2
    Re: Ricoh MP 4000 ?'s about scan option settings and screen.

    Check Scanner SP - theres a sub-SP Mode calles "User Info Release" (or something like that). Change this setting to 0 (or "no").

    If the touch screen responses badly you might have to replace it - it's a known issue and the touch screens have been modified (you can detect a modified one if the end of the flat-cable has a white connector - the old one are brown-coloured).

    Comment

    • Llama God
      Service Manager

      1,000+ Posts
      • Mar 2009
      • 1353

      #3
      Re: Ricoh MP 4000 ?'s about scan option settings and screen.

      Originally posted by Gift
      Check Scanner SP - theres a sub-SP Mode calles "User Info Release" (or something like that). Change this setting to 0 (or "no").

      If the touch screen responses badly you might have to replace it - it's a known issue and the touch screens have been modified (you can detect a modified one if the end of the flat-cable has a white connector - the old one are brown-coloured).
      Liking the vast majority of this, although I'm not sure whether it will release the file name after the first job anyway. It may be your only hope though!

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2384

        #4
        Re: Ricoh MP 4000 ?'s about scan option settings and screen.

        It's probably some kind of discretion reasons, too

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        • Desert Rat
          Service Manager

          Site Contributor
          1,000+ Posts
          • May 2008
          • 1089

          #5
          Re: Ricoh MP 4000 ?'s about scan option settings and screen.

          Thanks for the reply. I ran the touch screen panel calibration program and that seemed to
          cure the problem. As far as the program you mentioned, thanks I should be able to find
          something about it in the book.

          Thanks

          DR

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2384

            #6
            Re: Ricoh MP 4000 ?'s about scan option settings and screen.

            I think you'll discover it even without the book since it's no cryptic bit switch or whatever - there aren't that many SPs within "Scanner SP"

            Comment

            • mikadonovan
              Senior Tech

              Site Contributor
              2,500+ Posts
              • May 2008
              • 2935

              #7
              Re: Ricoh MP 4000 ?'s about scan option settings and screen.

              Originally posted by Desert Rat
              I ran the touch screen panel calibration program and that seemed to
              cure the problem.
              Unfortunately if it is the old style screen, the calibration won't hold long. Replacement is inevitable.
              NEVER ASSUME ANYTHING

              Comment

              • Desert Rat
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2008
                • 1089

                #8
                Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                Yes, i've heard about the touch screens on these models. I have not taken it apart to see
                what color the conncetor is yet. I will wait untill I notice it again.

                Comment

                • Desert Rat
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • May 2008
                  • 1089

                  #9
                  Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                  I have had no luck finding this setting. I must be missing something.

                  Any help would help.

                  Thanks

                  DR

                  Comment

                  • Jomama46
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Apr 2008
                    • 2900

                    #10
                    Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                    On the C2050 it is Scanner SP1-1012.
                    sigpic
                    You never realize how cheap a professional is until after you let an amateur do it.
                    A+; Network +; PDI+

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                    • sandmanmac
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Feb 2009
                      • 3931

                      #11
                      Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                      Originally posted by Desert Rat
                      I have had no luck finding this setting. I must be missing something.

                      Any help would help.

                      Thanks

                      DR
                      Just as Gift ( and I just realized Jomama) said:
                      User info Release: Scanner SP1012

                      Comment

                      • Llama God
                        Service Manager

                        1,000+ Posts
                        • Mar 2009
                        • 1353

                        #12
                        Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                        Originally posted by Jomama46
                        On the C2050 it is Scanner SP1-1012.
                        As it is on the MP5001. Having scoured the MP5000 manual I can confirm that I am either blind or stupid.

                        It's called "User Info Release" by the way.

                        Comment

                        • Desert Rat
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • May 2008
                          • 1089

                          #13
                          Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                          Could I have the wrong book? The book I have is for these product codes.
                          "Model AL-C1 Machine codes D009/D011/D012/D013." from the first page
                          Scanner service programs start with a SP4-xxxx in my book and there are 3 of them.
                          There are SP1-xxx feed 1
                          Then is SP1-xxx feed 2
                          and SP1xxx feed 3
                          It goes on like this for SP-2xxx drum 1, 2 & 3
                          SP-3 xxx process only has the one. Next is the
                          SP-4 xxx scan 1, 2 & 3 all the programs start with a "4"

                          And 5 for SP-5
                          1 for SP-6
                          2 for SP-7
                          5 for SP-8

                          I am close enough that I can go and double check the machine codes and look through
                          the scan program on the machine.
                          But this seems weird to me.

                          Thanks for the help

                          DR

                          Comment

                          • Llama God
                            Service Manager

                            1,000+ Posts
                            • Mar 2009
                            • 1353

                            #14
                            Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                            Go into SP Mode and then select Scanner SP, not System.

                            Comment

                            • Gift
                              Service Manager

                              1,000+ Posts
                              • Mar 2011
                              • 2384

                              #15
                              Re: Ricoh MP 4000 ?'s about scan option settings and screen.

                              Go into SP Mode

                              that's right and mentioned before 3x

                              He probably confused it with the other scanner SP (within system sp). Imagine this guy playing point & click adventure games...

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