Ricoh MPC2800 feeds more then 1 page

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  • cbr600
    Technician

    50+ Posts
    • Jun 2010
    • 71

    Ricoh MPC2800 feeds more then 1 page

    Actualy this is kinda strange, when i print 1 page or 2 it feeds 3-4 without any jams, the last pages are blank.What i did was clean all rollers pickup/feed and specially separation roller where i figured should be the problem but the problem didn't solved.I also looked on manual and that rollers don't change, i also clean with alcohol that clutch near roller but same unsuccessful.Any tips will be appreciated.Thx
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2848

    #2
    Re: Ricoh MPC2800 feeds more then 1 page

    I seem to remember seeing this on an MP C4500. Try replacing or cleaning the paper end sensor in the tray unit. It seems like an odd thing, but it made all the difference.

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2427

      #3
      Re: Ricoh MPC2800 feeds more then 1 page

      Does the machine pick-up more pages at once or behind, like a multiple-page printjob? Last case doesn't indicate a feeding/machanical issue since this would lead to timing-jams.

      Comment

      • fbkhan3
        Trusted Tech

        250+ Posts
        • May 2012
        • 421

        #4
        Re: Ricoh MPC2800 feeds more then 1 page

        Paper sepreation problem,

        Sepration roller,Pad in paper cassette or just try changing TORQUE LIMITER with another feed station,it works.

        Comment

        • cbr600
          Technician

          50+ Posts
          • Jun 2010
          • 71

          #5
          Re: Ricoh MPC2800 feeds more then 1 page

          Originally posted by Gift
          Does the machine pick-up more pages at once or behind, like a multiple-page printjob? Last case doesn't indicate a feeding/machanical issue since this would lead to timing-jams.
          It pick up more the 2 pages once, i cleaned the end sensor too and unsuccessful.The sensor is working checked on sp mode.

          Comment

          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2427

            #6
            Re: Ricoh MPC2800 feeds more then 1 page

            Well try replacing the rollers then - or interchange them with one of the other trays to see if the problem moves. I've also seen poorly cutted paper stacks that needs to fan out very thoroughly before putting it into the tray. Checking the torque limiter is also a good hint.

            Comment

            • Oze
              Ricoh Fanboy

              1,000+ Posts
              • Jul 2008
              • 1663

              #7
              Re: Ricoh MPC2800 feeds more then 1 page

              I had a cracked torque limiter last week on an MPC4000 that caused the same issue.

              Comment

              • Zeldaman
                Senior Tech

                500+ Posts
                • Mar 2011
                • 946

                #8
                Re: Ricoh MPC2800 feeds more then 1 page

                Hi there!
                When this problem occurs and changing rollers leads to nothing, we change the oneway-bushings & axle.
                If there are more than 300k copies/prints on the unit we change it completly. In my opinion the best way to handle this problem.
                Greetings...

                Comment

                • cbr600
                  Technician

                  50+ Posts
                  • Jun 2010
                  • 71

                  #9
                  Re: Ricoh MPC2800 feeds more then 1 page

                  I will try with changing the torque, thx for infos.I will let u know if it solves.

                  Comment

                  • NeoMatrix
                    Senior Tech.

                    2,500+ Posts
                    • Nov 2010
                    • 3514

                    #10
                    Re: Ricoh MPC2800 feeds more then 1 page

                    After you tried every thing else...
                    It's most likely rust in the paper feed main drive mag clutches or shafts.
                    Clean the rust out of the mag clutches or replace the mag clutches altogether. It's not rust it's more like an oxide layer.

                    I replaced two mag clutches last week; the only thing that fixed the problem....
                    Inauguration to the "AI cancel-culture" fraternity 1997...
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                    Comment

                    • 3bok3bok68
                      Senior MFP Technician

                      50+ Posts
                      • Nov 2008
                      • 56

                      #11
                      Re: Ricoh MPC2800 feeds more then 1 page

                      I agree with zeldaman....

                      Comment

                      • slot
                        Trusted Tech

                        250+ Posts
                        • Jul 2008
                        • 341

                        #12
                        Re: Ricoh MPC2800 feeds more then 1 page

                        check the tray paper size isnt set too A3 i have seen them feed as you are suggesting and not jam

                        Comment

                        • cbr600
                          Technician

                          50+ Posts
                          • Jun 2010
                          • 71

                          #13
                          Re: Ricoh MPC2800 feeds more then 1 page

                          Problem didn't solved with torque/separation roller, cleaning clutch,paper dust cleaned from feed unit.

                          Looks like the only thing remaining is a new unit.

                          Comment

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