RICOH MF3045 cannot install this software.helpppppp

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  • stupidkiller
    Technician
    • Oct 2011
    • 57

    RICOH MF3045 cannot install this software.helpppppp

    i got one unit RICOH MF3045
    but i got this message [ This software already been installed on another machine.Cannot install this software ] keep blinking when i on the machine
    anyone facing this same problem ?
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2937

    #2
    Re: RICOH MF3045 cannot install this software.helpppppp

    What are you trying to install? PS3 supposedly can only be installed on one machine. What card is in the slot?
    Last edited by mikadonovan; 06-18-2012, 08:38 PM.
    NEVER ASSUME ANYTHING

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2422

      #3
      Re: RICOH MF3045 cannot install this software.helpppppp

      Extended feature - isn't that for machines with java options? IIRC the A3045 doesn't offer this feature.

      Still I'd also say this seems related to the PS3 option. Simply check if a PS3 card is installed, remove it and power the machine on - if the error is gone, the PS3 option is probably faulty.

      Comment

      • mikadonovan
        Senior Tech

        Site Contributor
        2,500+ Posts
        • May 2008
        • 2937

        #4
        Re: RICOH MF3045 cannot install this software.helpppppp

        Originally posted by Gift

        Still I'd also say this seems related to the PS3 option. Simply check if a PS3 card is installed, remove it and power the machine on - if the error is gone, the PS3 option is probably faulty.
        Correction made
        NEVER ASSUME ANYTHING

        Comment

        • mikadonovan
          Senior Tech

          Site Contributor
          2,500+ Posts
          • May 2008
          • 2937

          #5
          Re: RICOH MF3045 cannot install this software.helpppppp

          Originally posted by Gift
          Extended feature - isn't that for machines with java options? IIRC the A3045 doesn't offer this feature.
          Ooops, another correction made, dammit
          NEVER ASSUME ANYTHING

          Comment

          • stupidkiller
            Technician
            • Oct 2011
            • 57

            #6
            Re: RICOH MF3045 cannot install this software.helpppppp

            i dint install any ps3,i only have 1 SD card which is "3045 printer & scanner" inside my slot 1 that so,slot 2 & 3 is empty
            any others way to remove this sign ?

            Comment

            • sakura
              Trusted Tech
              • Dec 2009
              • 134

              #7
              Re: RICOH MF3045 cannot install this software.helpppppp

              Try to print a configuration page out of a machine and see if there is any mentioning about Postscript3 installed. PostScript doesn't allow you to merge itself to any other SD. Instead you can merge other apps into PS.
              Seems like your machine is missing something it had before and now every time you boot it up it is "looking" for it but can not find.
              Did you try to update a firmware?

              Comment

              • stupidkiller
                Technician
                • Oct 2011
                • 57

                #8
                Re: RICOH MF3045 cannot install this software.helpppppp

                ok i haved print all the configuration and i haved read it all and i dint saw anything mention about ps3
                i already update the firmware to the latest but it seems the same
                i haved replace the SD card with another same SD card also can not
                the only way to avoid this message is i remove the SD card from slot 1 then the message will disappear
                but i need the printer and scanner
                any idea~~~~thanks for the help ya~~~

                Comment

                • Gift
                  Service Manager

                  1,000+ Posts
                  • Mar 2011
                  • 2422

                  #9
                  Re: RICOH MF3045 cannot install this software.helpppppp

                  It's strange - have you tried backing up the nv ram data on sd card (still you should print a set of smc lists) and perform a memory all clear?

                  Comment

                  • stupidkiller
                    Technician
                    • Oct 2011
                    • 57

                    #10
                    Re: RICOH MF3045 cannot install this software.helpppppp

                    yes i haved done it with memory clear all and the message still appear
                    i got 2 unit of 3045 with this same problem
                    headache.......

                    Comment

                    • fbkhan3
                      Trusted Tech

                      250+ Posts
                      • May 2012
                      • 421

                      #11
                      Re: RICOH MF3045 cannot install this software.helpppppp

                      What if you replace the DIMM or did you try formatting the Hard Disk ?It might sound stupid if i ask but are you sure about printer/scanner slot?

                      Comment

                      • stupidkiller
                        Technician
                        • Oct 2011
                        • 57

                        #12
                        Re: RICOH MF3045 cannot install this software.helpppppp

                        printer & scanner is slot 1
                        i dont think DIMM will cause this
                        but thanks u anyway =)

                        Comment

                        • Shadow1
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Sep 2008
                          • 1642

                          #13
                          Re: RICOH MF3045 cannot install this software.helpppppp

                          Print/Scan will not run in the base memory on this machine - an additional memory DIMM is required. I don't have my manuals within easy reach right now, but I think you need 384Mb.
                          73 DE W5SSJ

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