Ricoh Aficio 2045 locked on add toner screen

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  • spiros
    Technician
    • Jun 2012
    • 10

    Ricoh Aficio 2045 locked on add toner screen

    hello everyone.Ihave a problem with an aficio 2045e it is locked on add toner. the toner bottle does not turns in normal condition but it turns on output check mode.ANY IDEAS THANK YOU.......
  • fbkhan3
    Trusted Tech
    250+ Posts
    • May 2012
    • 421

    #2
    Re: Ricoh Aficio 2045 locked on add toner screen



    go through all these post's,replies,hope you gonna fix it,follow the links

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    • Shadow1
      Service Manager
      Site Contributor
      1,000+ Posts
      • Sep 2008
      • 1642

      #3
      Re: Ricoh Aficio 2045 locked on add toner screen

      Ignore the touch screen for a minute - Is the Jam light on? If you have a paper jam when the machine is nearly out of toner the machine will go to the add toner screen and never show the jam. It can't recover from the toner end condition because of the jam, and you never see where the jam is.
      73 DE W5SSJ

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      • vargue
        Trusted Tech
        250+ Posts
        • Oct 2011
        • 405

        #4
        Re: Ricoh Aficio 2045 locked on add toner screen

        first detect that toner bottle motor is not weak.then ckeck out toner line from toner hopper to developer unit.step3 check out gears from behind if it's rolling or what matter on it.and do 2801 .warning if machine has another td sensor machine belong to 1045 . toner signal won't disappear .and also right switches causes this problem.

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        • tcs04
          FORMER Techie
          1,000+ Posts
          • Apr 2009
          • 1183

          #5
          Re: Ricoh Aficio 2045 locked on add toner screen

          Originally posted by spiros
          hello everyone.Ihave a problem with an aficio 2045e it is locked on add toner. the toner bottle does not turns in normal condition but it turns on output check mode.ANY IDEAS THANK YOU.......
          Scroll through the "2xxx" section in SP mode. there should be a "toner end recovery" option (Can't remember the code). excecute this and check the VSP/VSG settings.

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          • spiros
            Technician
            • Jun 2012
            • 10

            #6
            Re: Ricoh Aficio 2045 locked on add toner screen

            Thank all of you guys!!! The problem was in ''bicu board'', i had a same machine in the customer and i tried all the solutions you told me, and when i changed the bicu the machine start working......!!! Thanks again!!!

            Comment

            • mrwho
              Major Asshole!
              Site Contributor
              2,500+ Posts
              • Apr 2009
              • 4298

              #7
              Be careful - if the front door switches are failing and the machine doesn't detect the door being opened and closed, the problem might reappear the next time the toner ends.
              ' "But the salesman said . . ." The salesman's an asshole!'
              Mascan42

              'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

              Ibid

              I'm just an ex-tech lurking around and spreading disinformation!

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