How to clear print error log on Aficio 7000

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  • Samantha
    Technician
    • Mar 2011
    • 39

    #1

    How to clear print error log on Aficio 7000

    I am having errors thrown up on my printer of 'storing error'

    I have deleted all the print jobs which no one has collected (locked) and now need to clear the error log.

    How do I do this?

    Thanks.
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    Re: How to clear print error log on Aficio 7000

    I'll do some searching on clearing the log (generally once it hits 30 errors, new ones will push out the first error listed). Have there been any changes, i.e. the document server disabled?
    Found this in the Knowledge Base

    Error Message "Storing Errors Occurred" in Printer Error Log when submitting a Locked/Hold/Stored Print



    Published 07/29/2010 01:36 PM | Updated 09/27/2010 12:10 AM
    Answer ID 123204 | FAQ ID 123282 | Rank A2
    [Symptom]
    Error Message "Storing Errors Occurred" in Printer Error Log when submitting a Locked/Hold/Stored Print

    [Cause]
    Document Server function has been disabled in SP5967. Once the Document Server is turned off the ability to do locked/store/hold prints is unavailable.

    [Resolution]
    Set SP5867 to 0 :On After changing this setting, you must switch the main switch off and on to enable the new setting.
    Last edited by teebee1234; 07-08-2012, 08:47 PM.

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