Ricoh mp 161 scan problems

[callmefirst]

Re: Ricoh mp 161 scan problems

How can I obtain the latest firmware update for the Ricoh MP 161, does anyone have a part #. I am an independent and don't have any connections at Ricoh. Thanks in advance for any help!

[Shadow]

Re: Ricoh mp 161 scan problems

there is a firmware update for the network card that will help solve this problem. I dealt with this issue last month for one of my clients.

[Gift]

Re: Ricoh mp 161 scan problems

yeah some more specific intel would be nice. THese machines (SPF version) are known for having issue with loosing or corrupting adress book data. Updating the latest firmware and perform a (partial) memory clear usually helps.

[KenB]

Re: Ricoh mp 161 scan problems

It depends on which settings you are referring to.

SMTP, folder destinations, defaulted settings, etc... will stay.

Settings for the last scan you did, such as duplex, DPI, etc... will go back to defaults, just as you would expect them to.

If he's telling you that all of your programmed destinations, email server, and such will be lost after the machine goes to sleep, he's smokin' something.

[callmefirst]

I have a ricoh mp 161 and the IT guy says the machine will lose its scan settings after machine goes to energy saver. Any ideas would be helpful