mpc3000 can not connect to computer nither usb nor network

[BATA]

hello, ricoh mpc 3000 we could not connect to computer , no hardware is sensed when using usb,
and through network no ping reply , i tried ip ,subnet mask as i used to , i changed a new xp ,sp3
cable j45 cross over , no way ....... so what hardware in the machine is faulty, note that no error
code is appearing , it work as a copier normal , can you help me genius guys.

[tomcatld127]

Re: mpc3000 can not connect to computer nither usb nor network

Perhaps the NIC and on-board USB aren't turned on. You need to look at SP 5985, and see if they are on "0." Put them on "1."

To get into the service modes, Push the yellow Clear Modes button, 1, 0 , 7, and the push and leave down the red Clear / Stop button for five seconds. Then push "Copy SP." Then you can just push the 5, 9, 8, 5, and then the "#" key to check the values. OK / exit your way out.

[BATA]

Re: mpc3000 can not connect to computer nither usb nor network

Perhaps the NIC and on-board USB aren't turned on. You need to look at SP 5985, and see if they are on "0." Put them on "1."

To get into the service modes, Push the yellow Clear Modes button, 1, 0 , 7, and the push and leave down the red Clear / Stop button for five seconds. Then push "Copy SP." Then you can just push the 5, 9, 8, 5, and then the "#" key to check the values. OK / exit your way out.

thank you , i tried but i found them all ones , so its something else

[Athlontini]

Re: mpc3000 can not connect to computer nither usb nor network

Is it a new copier? If you've verified that the client's network is working fine then it may be time to consider it a faulty board.

[sandmanmac]

Re: mpc3000 can not connect to computer nither usb nor network

Is it a new copier? If you've verified that the client's network is working fine then it may be time to consider it a faulty board.

Yes, please provide some further details as to what led to this situation? Did it work before this? What happens when you touch the `printer` button? Is the feature available? Has the Printer SD card been removed? Are there lights on the TCP/IP port when you plug in the cable?

[Venom]

Re: mpc3000 can not connect to computer nither usb nor network

Print/Scan SD card must be in slot 1

[BATA]

Re: mpc3000 can not connect to computer nither usb nor network

for detail , the machine was good and tested for tcp/ip printing okay, but when transferred to another far place , it failed to print, the ethernet access lights yellow, may be a shock is happen while transfer,
we will check the computer part first tomorrow, or what should be the cause?

[sandmanmac]

Re: mpc3000 can not connect to computer nither usb nor network

for detail , the machine was good and tested for tcp/ip printing okay, but when transferred to another far place , it failed to print, the ethernet access lights yellow, may be a shock is happen while transfer,
we will check the computer part first tomorrow, or what should be the cause?

Remove, check and re-seat the controller, also try resetting the the Network card with SP5-801-11 (NCS clear). Also, is the correct subnet-mask set?

[BATA]

Re: mpc3000 can not connect to computer nither usb nor network

printing through usb is now working properly,but tcp/ip is not working, it shows, cable is not connected, though i can print configuration ,ip address and subnet is okay,j45 cross is ok , computer lan is ok too, i reset the nic, network is enabled 1 , may be a shock happened while trans the machine but what part is responsible , please tell me