fax issues on mp4500

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  • SteveF
    Field Service Manager
    • Jul 2012
    • 49

    [Misc] fax issues on mp4500

    Hello All
    i have a customer who has 2x mp4500 ..they both have fax on them and he wants both on the same fax line ????
    1) is this possible ??
    2) he wants one m/c to receive first and if this is (out of order or after 10 rings) wants the other m/c to receive ??
    any help would be appreciated

    thanks
    Steve
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2831

    #2
    Re: fax issues on mp4500

    Sounds like an issue where fax transfer would be a better choice. Having two fax machines on the same line can be done, but it's like having a conversation when two people pick up the same line on one end to answer and try talking at the same time to the caller: nothing really gets done.

    For cases like this, I've found that recommending fax to folder, or email, turns out to be a better choice.

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    • SteveF
      Field Service Manager
      • Jul 2012
      • 49

      #3
      Re: fax issues on mp4500

      thanks for that i will suggest it to the customer
      was also thinking about changing fax line to a multi line

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