reset admin password, Gestener DSm415

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  • Rick4G

    [Misc] reset admin password, Gestener DSm415

    We have a client with a DSm415. No one knows the admin password.


    A post in this forum for a DSm645 states to get into "SP mode" one should press: clear/mode key, numbers 1,0,7 then hold down the red clear/stop. However, trying this on the DSm415 but it isn't working.


    Anyone know the steps to reset to default the admin password starting from power-on?


    Regards
  • sandmanmac
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Feb 2009
    • 3951

    #2
    Re: reset admin password, Gestener DSm415

    The process you outlined to get into SP mode is correct. You must be doing something wrong; However, that is not the way to reset any admin passwords anyway.
    You can try:
    username: administrator
    password: password (or possibly no password)

    The newer units have 'supervisor' access via the web monitor to change the credentials, but yours doesn't. If access isn't possible, the only way to reset is by replacing the NVram

    Comment

    • Bantams
      Senior Tech

      500+ Posts
      • Jun 2012
      • 603

      #3
      Re: reset admin password, Gestener DSm415

      Starting SP Mode

      1. Type the keys as follows: Yellow C/a- 1-0-7 Red clear stop hold down for 3 seconds until sp mode is displayed.

      7810
      Reset.Key Op Code


      Comment

      • SteveF
        Field Service Manager
        • Jul 2012
        • 49

        #4
        You can try supervisor and no password see if that gets u in

        Comment

        • teebee1234
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1670

          #5
          Re: reset admin password, Gestener DSm415

          This model has only a key op code, not a login and password. As stated by Bantams, you will need to login to Service mode and reset 7-810 (in Data Log).

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3951

            #6
            Re: reset admin password, Gestener DSm415

            Originally posted by Bantams
            Starting SP Mode

            1. Type the keys as follows: Yellow C/a- 1-0-7 Red clear stop hold down for 3 seconds until sp mode is displayed.

            7810
            Reset.Key Op Code


            Oops. You're right. My bad on that one

            Comment

            • SteveF
              Field Service Manager
              • Jul 2012
              • 49

              #7
              Re: reset admin password, Gestener DSm415

              hello
              to reset admin password without replacing the nvram >>>> enter factory mode then sp 5-846-46 this will reset admin to factory >>>>

              Comment

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