I've got a real head-scratcher.
Although, at this point, I think I'm likely looking at a firmware issue, and I don't have the hardware, or means to update this older box.
The problem is that it regularly cuts of the last 1/5 of a page or so, when printing legal size PDF's. If the documents are shrunk to fit 8.5"x 11", it's all good.
Also, it never happens on a single page PDF -only on multi-page docs, and then it's a few, to several of the pages - but never the first page
I even tried a different PDF reader with the same result. It also happens no matter if it's on-line docs or local files.
Strangely, I resolved this problem for them several months back by replacing the RPCS driver with the PCL5. The machine has P/S 3 on board, so today, I tried the P/S driver, the PCL6 driver, and the Mini Driver -all gave the same result. I did a full memory clear -same result. I went back to the RPCS driver just for fun (and because I was out of ideas) and it worked
Just wondering if there are any other "tweaks" or suggestions out there.
Here's what I'm talking about. Page 1 is fine, page 2 is "cut-off":
Sample.pdf
Thanks!
Although, at this point, I think I'm likely looking at a firmware issue, and I don't have the hardware, or means to update this older box.
The problem is that it regularly cuts of the last 1/5 of a page or so, when printing legal size PDF's. If the documents are shrunk to fit 8.5"x 11", it's all good.
Also, it never happens on a single page PDF -only on multi-page docs, and then it's a few, to several of the pages - but never the first page
I even tried a different PDF reader with the same result. It also happens no matter if it's on-line docs or local files.
Strangely, I resolved this problem for them several months back by replacing the RPCS driver with the PCL5. The machine has P/S 3 on board, so today, I tried the P/S driver, the PCL6 driver, and the Mini Driver -all gave the same result. I did a full memory clear -same result. I went back to the RPCS driver just for fun (and because I was out of ideas) and it worked
Just wondering if there are any other "tweaks" or suggestions out there.
Here's what I'm talking about. Page 1 is fine, page 2 is "cut-off":
Sample.pdf
Thanks!
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