MP 7500SP supervisor login change

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  • zoran.riko
    Technician
    • Dec 2009
    • 54

    MP 7500SP supervisor login change

    Hi, Can anyone tell me How can I reset supervisor login and pasword because someone change the default login for supervisor and I can t log on into menu.Thanks,
  • pfinn10
    Technician
    • Jun 2010
    • 46

    #2
    Re: MP 7500SP supervisor login change

    I've read that you can change supervisor if you go into Factory mode, haven't had a look myself. (Not SP mode), otherwise you're probably gonna have to replace NVRAM. let us know if you need help getting into 'factory mode'

    Comment

    • tcs04
      FORMER Techie

      1,000+ Posts
      • Apr 2009
      • 1183

      #3
      Re: MP 7500SP supervisor login change

      Originally posted by zoran.riko
      Hi, Can anyone tell me How can I reset supervisor login and pasword because someone change the default login for supervisor and I can t log on into menu.Thanks,
      In the Security Settings manual....................
      "Be sure not to forget the supervisor login user name and login password. Ifyou do forget them, a service representative will to have to return the machineto its default state. This will result in all data in the machine being lost
      and the service call may not be free of charge."

      That would be a Ram reset??

      Comment

      • zed255
        How'd ya manage that?

        1,000+ Posts
        • Dec 2009
        • 1025

        #4
        Re: MP 7500SP supervisor login change

        Originally posted by tcs04
        In the Security Settings manual....................
        "Be sure not to forget the supervisor login user name and login password. Ifyou do forget them, a service representative will to have to return the machineto its default state. This will result in all data in the machine being lost
        and the service call may not be free of charge."That would be a Ram reset??
        There is an SP (SP 5-846-46) that can be run from 'Factory SP' that will reinitialize the UCS settings back to defaults. I have tested this on GW and GW+ machines and it does work. Authentication settings will still be active but the passwords will be null. IIRC from my testing it tosses the address book too, similar to SP 5-846-50.

        Comment

        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589

          #5
          Re: MP 7500SP supervisor login change

          Originally posted by zed255
          There is an SP (SP 5-846-46) that can be run from 'Factory SP' that will reinitialize the UCS settings back to defaults. I have tested this on GW and GW+ machines and it does work. Authentication settings will still be active but the passwords will be null. IIRC from my testing it tosses the address book too, similar to SP 5-846-50.
          I don't think this willl do it as the super log in isn't part of the user control settings. SP mode 5801-11 will reset the NCS settings which include the super and admin log in's.
          Mystic Crystal Revelations

          Comment

          • zed255
            How'd ya manage that?

            1,000+ Posts
            • Dec 2009
            • 1025

            #6
            Re: MP 7500SP supervisor login change

            Originally posted by Tonerbomb
            I don't think this willl do it as the super log in isn't part of the user control settings. SP mode 5801-11 will reset the NCS settings which include the super and admin log in's.
            Like I said, I have tested this by setting both admin and supervisor passwords and testing that access is restricted, then running the SP I indicated (which is only available from factory SP mode) clears both back to default. This SP will not be found in the service manual and is not the same reset as the UCS that is listed in the SM.SP 5-801-11 will not reset the admin or supervisor passwords.

            Comment

            • fbkhan3
              Trusted Tech

              250+ Posts
              • May 2012
              • 421

              #7
              Re: MP 7500SP supervisor login change

              Originally posted by zed255
              Like I said, I have tested this by setting both admin and supervisor passwords and testing that access is restricted, then running the SP I indicated (which is only available from factory SP mode) clears both back to default. This SP will not be found in the service manual and is not the same reset as the UCS that is listed in the SM.SP 5-801-11 will not reset the admin or supervisor passwords.
              Intresting to know about (factory sp mode),how you dig in to this factory sp mode zedd? would like to share? Regards

              Comment

              • zed255
                How'd ya manage that?

                1,000+ Posts
                • Dec 2009
                • 1025

                #8
                Re: MP 7500SP supervisor login change

                It is already on this forum. I'm not interested in splashing about instructions for accessing 'Factory Mode', it is actually only supposed to be used by regional technical specialists / support personnel. Do a search for it and go through some threads, you will find it.

                Comment

                • Tonerbomb
                  AutoMajical Resolutionist

                  Site Contributor
                  2,500+ Posts
                  • Feb 2005
                  • 2589

                  #9
                  Re: MP 7500SP supervisor login change

                  Originally posted by zed255
                  Like I said, I have tested this by setting both admin and supervisor passwords and testing that access is restricted, then running the SP I indicated (which is only available from factory SP mode) clears both back to default. This SP will not be found in the service manual and is not the same reset as the UCS that is listed in the SM.SP 5-801-11 will not reset the admin or supervisor passwords.
                  I'll test this sp5846-46 tomarrow. I have had success with 5801 for the Network Control Services though. If 5846 works better that's great props to you!
                  Mystic Crystal Revelations

                  Comment

                  • tcs04
                    FORMER Techie

                    1,000+ Posts
                    • Apr 2009
                    • 1183

                    #10
                    Re: MP 7500SP supervisor login change

                    Originally posted by zed255
                    There is an SP (SP 5-846-46) that can be run from 'Factory SP' that will reinitialize the UCS settings back to defaults. I have tested this on GW and GW+ machines and it does work. Authentication settings will still be active but the passwords will be null. IIRC from my testing it tosses the address book too, similar to SP 5-846-50.
                    Good info!!

                    Comment

                    • Llama God
                      Service Manager

                      1,000+ Posts
                      • Mar 2009
                      • 1353

                      #11
                      Re: MP 7500SP supervisor login change

                      Originally posted by zed255
                      There is an SP (SP 5-846-46) that can be run from 'Factory SP' that will reinitialize the UCS settings back to defaults. I have tested this on GW and GW+ machines and it does work. Authentication settings will still be active but the passwords will be null. IIRC from my testing it tosses the address book too, similar to SP 5-846-50.
                      What's this now? We're sick of replacing NVRAMs for this problem! Feel free to PM me, if you don't mind.

                      Comment

                      • huberto233
                        Technician
                        • Nov 2008
                        • 40

                        #12
                        Re: MP 7500SP supervisor login change

                        Originally posted by Llama God
                        What's this now? We're sick of replacing NVRAMs for this problem! Feel free to PM me, if you don't mind.
                        Should u have an access to other machine ( the same model) just copy NVRAM and overwrite the one withn the passwords set up. It should work
                        Network+,

                        Comment

                        • Llama God
                          Service Manager

                          1,000+ Posts
                          • Mar 2009
                          • 1353

                          #13
                          Re: MP 7500SP supervisor login change

                          Originally posted by huberto233
                          Should u have an access to other machine ( the same model) just copy NVRAM and overwrite the one withn the passwords set up. It should work
                          The reset worked, I'm now using it as a lever for a pay rise. Fat fucking chance of that!

                          Comment

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