MPC 7500 w-sc870

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  • T911
    Senior Tech

    500+ Posts
    • Jun 2007
    • 628

    #1

    MPC 7500 w-sc870

    cant get scanning duplex or sorting back. replaced the hdd but it fails when i format it. do i need to replace both hdd's then do 5846-50 and 5832.
  • Bantams
    Senior Tech

    500+ Posts
    • Jun 2012
    • 603

    #2
    Re: MPC 7500 w-sc870

    I Believe the HDDs need to be replaced as a set.

    Did you try Formating before replacing the one you replaced?

    Comment

    • T911
      Senior Tech

      500+ Posts
      • Jun 2007
      • 628

      #3
      Re: MPC 7500 w-sc870

      Originally posted by Bantams
      I Believe the HDDs need to be replaced as a set.Did you try Formating before replacing the one you replaced?
      yes i tried the format with the orignal in the machine first it failed then rescheduled for one hdd. i'll try going back with both.

      Comment

      • ricoh
        Technician
        • Oct 2010
        • 14

        #4
        Re: MPC 7500 w-sc870

        Hi T911

        Due to these devices using a unique proprietary RAID format, all HDD's must be replaced at the same time.

        Enjoy.

        Comment

        • T911
          Senior Tech

          500+ Posts
          • Jun 2007
          • 628

          #5
          Re: MPC 7500 w-sc870

          Thanks guys, i replaced both hdd's it tripped a 925 and did a 5832-11, all good. Thanks again.

          Comment

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