Ricoh MPC 3500 cant login

[Rick]

OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?

[teebee1234]

Re: Ricoh MPC 3500 cant login

Does this device the fax option and if so, when you select the fax function hard key does it say 'loading'? I had this issue before and I had to disconnect the fax board from the controller in able to access user tools. Once I reseated everything, it all went back to normal. Not sure if this is your issue, but worth a try.

[Rick]

Re: Ricoh MPC 3500 cant login

Everything loads OK the fax works the scanning to email works its just the printer doesnt and I cant log in once user tools and counter is depressed .

[teebee1234]

Re: Ricoh MPC 3500 cant login

Does the printer function load when you select the Printer key? If not, reseat the Printer sd card along with the controller board. Next step would probably be to memory clear the Printer application settings (not all) - SP5801-008.

[tcs04]

Re: Ricoh MPC 3500 cant login

login as admin and retry

[Bantams]

Re: Ricoh MPC 3500 cant login

The Manual for this machine can be found Documents

[Llama God]

Re: Ricoh MPC 3500 cant login

2 posts for the same fault?

http://www.copytechnet.com/forums/ri...interface.html

Firstly, do you need administrator authentication turned on?

Secondly, what are the username and password that you're using?

Thirdly, can you log into the machine using the super special secret login and change the admin username and password?

Forthly, have you RTFM?

There, I'm all out of questions.

[Llama God]

Re: Ricoh MPC 3500 cant login

Sorry, I take back part of my previous comment.

3 posts for the same fault? Are you taking the piss now?

http://www.copytechnet.com/forums/ri...upervisor.html

http://www.copytechnet.com/forums/ri...ant-login.html

http://www.copytechnet.com/forums/ri...interface.html

Do you think that we all have nothing better to do than to read manuals for you?

Sorry, harsh but fair criticism I think you'll find.

[ricoh5006]

Re: Ricoh MPC 3500 cant login

OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?

Login to WIM to clear all authentication.

[Rick]

Re: Ricoh MPC 3500 cant login

Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc

[Llama God]

Re: Ricoh MPC 3500 cant login

Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc

Wrong? Well aren't you the clever shite, answering your own question? I eagerly await your next problem being posted ad nauseum.

Possibly, and I might be mistaken, it may have been better to have phrased this last post along the lines of the following:

"Thank you, everybody, for your helpful suggestions, I have traced the fault to the NVRAM."

Just a thought.

And, to answer your initial question, there is a code to reset the usernames and passwords.

[Oze]

Re: Ricoh MPC 3500 cant login

Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc

Learnt your diplomacy skills from Charlie Sheen?