Ricoh MPC 3500 cant login

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    Ricoh MPC 3500 cant login

    OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?
  • teebee1234
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2008
    • 1670

    #2
    Re: Ricoh MPC 3500 cant login

    Does this device the fax option and if so, when you select the fax function hard key does it say 'loading'? I had this issue before and I had to disconnect the fax board from the controller in able to access user tools. Once I reseated everything, it all went back to normal. Not sure if this is your issue, but worth a try.

    Comment

    • Rick
      Trusted Tech
      • Mar 2007
      • 277

      #3
      Re: Ricoh MPC 3500 cant login

      Everything loads OK the fax works the scanning to email works its just the printer doesnt and I cant log in once user tools and counter is depressed .

      Comment

      • teebee1234
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2008
        • 1670

        #4
        Re: Ricoh MPC 3500 cant login

        Does the printer function load when you select the Printer key? If not, reseat the Printer sd card along with the controller board. Next step would probably be to memory clear the Printer application settings (not all) - SP5801-008.

        Comment

        • tcs04
          FORMER Techie

          1,000+ Posts
          • Apr 2009
          • 1183

          #5
          Re: Ricoh MPC 3500 cant login

          login as admin and retry

          Comment

          • Bantams
            Senior Tech

            500+ Posts
            • Jun 2012
            • 603

            #6
            Re: Ricoh MPC 3500 cant login

            The Manual for this machine can be found Documents

            Comment

            • Llama God
              Service Manager

              1,000+ Posts
              • Mar 2009
              • 1353

              #7
              Re: Ricoh MPC 3500 cant login

              2 posts for the same fault?

              http://www.copytechnet.com/forums/ri...interface.html

              Firstly, do you need administrator authentication turned on?

              Secondly, what are the username and password that you're using?

              Thirdly, can you log into the machine using the super special secret login and change the admin username and password?

              Forthly, have you RTFM?

              There, I'm all out of questions.

              Comment

              • Llama God
                Service Manager

                1,000+ Posts
                • Mar 2009
                • 1353

                #8
                Re: Ricoh MPC 3500 cant login

                Sorry, I take back part of my previous comment.

                3 posts for the same fault? Are you taking the piss now?

                http://www.copytechnet.com/forums/ri...upervisor.html

                http://www.copytechnet.com/forums/ri...ant-login.html

                http://www.copytechnet.com/forums/ri...interface.html

                Do you think that we all have nothing better to do than to read manuals for you?

                Sorry, harsh but fair criticism I think you'll find.

                Comment

                • ricoh5006

                  #9
                  Re: Ricoh MPC 3500 cant login

                  Originally posted by Rick
                  OK guys when I enter user tool counter and then press the log in button it just beeps and wont let me . Is there a 5 mode memory clear function to erase this . If so what is it called ?
                  Login to WIM to clear all authentication.

                  Comment

                  • Rick
                    Trusted Tech
                    • Mar 2007
                    • 277

                    #10
                    Re: Ricoh MPC 3500 cant login

                    Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc

                    Comment

                    • Llama God
                      Service Manager

                      1,000+ Posts
                      • Mar 2009
                      • 1353

                      #11
                      Re: Ricoh MPC 3500 cant login

                      Originally posted by Rick
                      Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc
                      Wrong? Well aren't you the clever shite, answering your own question? I eagerly await your next problem being posted ad nauseum.

                      Possibly, and I might be mistaken, it may have been better to have phrased this last post along the lines of the following:

                      "Thank you, everybody, for your helpful suggestions, I have traced the fault to the NVRAM."

                      Just a thought.

                      And, to answer your initial question, there is a code to reset the usernames and passwords.

                      Comment

                      • Oze
                        Ricoh Fanboy

                        1,000+ Posts
                        • Jul 2008
                        • 1663

                        #12
                        Re: Ricoh MPC 3500 cant login

                        Originally posted by Rick
                        Sorry but you were all wrong I do have the manual and have read this til 2:00 am and found the problem in the nvram. Thanks for your critc
                        Learnt your diplomacy skills from Charlie Sheen?

                        Comment

                        Working...