[Error Code] AFICIO MP C305SPF Scan to Email issue

[delosangeles]

Hello everyone

We have just delivered a MP C305SPF to one of our clients and their IT tech has installed the machine on their network but when they Scan to email they are prompted to register senders name. The did register the senders name but the machine will not send. Here is a photo of the displayed.

Thanks for any help on this issue.

[sandmanmac]

Re: AFICIO MP C305SPF Scan to Email issue

Never setup this particular model, but I'm sure it's the same as every single other Ricoh box: Under system settings / File transfer, program the "administrator email", and turn ON "auto specify sender name"

...Plus I found this (somewhat) similar post just 7 lines below yours

http://www.copytechnet.com/forums/ricoh-savin-gestetner/68730-ricoh-aficio-3030-auto-specify-sender.html

[delosangeles]

Re: AFICIO MP C305SPF Scan to Email issue

Thank you kindly for your help

I will pass on the info to our clients IT personnel, Have a great evening.

Never setup this particular model, but I'm sure it's the same as every single other Ricoh box: Under system settings / File transfer, program the "administrator email", and turn ON "auto specify sender name"

...Plus I found this (somewhat) similar post just 7 lines below yours

http://www.copytechnet.com/forums/ri...fy-sender.html