RICOH MPC2050 with FAX issue

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  • ricmartinho
    Trusted Tech

    100+ Posts
    • Jan 2010
    • 142
    #1

    RICOH MPC2050 with FAX issue

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    • Jomama46
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Apr 2008
      • 2900
      #2
      Re: RICOH MPC2050 with FAX issue

      ECM decoding error. If its only one customer, it is probably a problem with their machine. Turn off ECM on your end.
      sigpic
      You never realize how cheap a professional is until after you let an amateur do it.
      A+; Network +; PDI+

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        • ricmartinho
          Trusted Tech

          100+ Posts
          • Jan 2010
          • 142
          #3
          Re: RICOH MPC2050 with FAX issue

          Cheers!

          Our customer already told the sender that the problem should be on the sender side but they didn't care!

          Willl disable ECM and report back.

          Thanks

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