MP C2800 Paper Size not detecting

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  • shanehunt2000
    Junior Member
    • Oct 2011
    • 8

    #1

    [Misc] MP C2800 Paper Size not detecting

    Hi, i have a mp c2800 and when i go to do colour calibration and print the test copy it says please insert a paper size and gives you options, and i have loaded the correct paper size and it still will not continue.

    any ideas?

    thank you
  • jazzih
    Technician
    • May 2009
    • 10

    #2
    Re: MP C2800 Paper Size not detecting

    Got the same issue but different model...replace the cassette tray..

    Cheers!

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    • teebee1234
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2008
      • 1670

      #3
      Re: MP C2800 Paper Size not detecting

      Check the tray settings in user tools and make sure that paper type is set to "no display". A different setting, such as "recycled, special1, etc." will produce this result when trying to do the printer color cal (copy cal doesn't matter).

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