Is it possible to have a 1022 send incoming faxes to a HDD file or box that can be accessed by a PC? I have a new client that is keeping this copier and indicated that it was programmed that way but quit working when he changed one of his computers. I find no information that says this is possible.
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No, and If 'forwarding to a folder' was supposedly configured previously, the machine would still be trying to forward the faxes to the PC that's been replaced, and they would be getting error messages because that location doesn't exist anymore.
The only forwarding option on that machine, is to another fax destinationLast edited by sandmanmac; 10-07-2012, 05:21 AM. -
Re: 1022 fax to file
I believe it could have been done using the professional version of Scanrouter V2. I faintly remember setting it up that way a long time ago. Of course, Ricoh doesn't support the software anymore, and I would strongly suggest the client to upgrade the machine.Comment
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Re: 1022 fax to file
I'd be willing to bet that George is right on the money with this one.
Scanrouter Pro (or Enterprise), could save faxes to a folder. The giveway here is that the customer got a new PC - the one Scanrouter Pro was on, no doubt.
One quick way to check: See if a "Delivery Server" IP address is stored on the machine, if it is, that would be the IP address of the PC that was running the software.
Like George said, time for a new copier.“I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim HawkinsComment
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Re: 1022 fax to file
George and Ken B are on the money. Now does the customer really want to try to run an out dated no longer supported, pain in the ASS software that most likly won't run on WIN7 32 or 64 ????????Mystic Crystal RevelationsComment
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