Good Afternoon -
I've got a nagging issue which I need help with. Unfortunatly, Ricoh only has one forum for copier issues and it has a total of 80 posts
Our company has many, many Ricoh MFPs, but the one in question is a MP7500. One of the users wanted to have slip sheets inserted automatically in between documents and the setting was found to do so in the driver.
The issue is, that once Paper Selection is set to Use Slip Sheet, the only Input Tray that can be used is the Bypass Tray. All of these settings are in the driver's Printer Preferences / Paper tab.
printer.jpg
No matter what settings are changed, Bypass Tray is the only option in the Input Tray drop down. It's currently using the Ricoh Aficio MP 7500 PCL 6 driver which is up to date. The printer is communicating via network and being shared from a Windows 2008 server (which is where I'm trying to change the options and yes, I have admin rights.)
How is this resolved? Thanks!
I've got a nagging issue which I need help with. Unfortunatly, Ricoh only has one forum for copier issues and it has a total of 80 posts

Our company has many, many Ricoh MFPs, but the one in question is a MP7500. One of the users wanted to have slip sheets inserted automatically in between documents and the setting was found to do so in the driver.
The issue is, that once Paper Selection is set to Use Slip Sheet, the only Input Tray that can be used is the Bypass Tray. All of these settings are in the driver's Printer Preferences / Paper tab.
printer.jpg
No matter what settings are changed, Bypass Tray is the only option in the Input Tray drop down. It's currently using the Ricoh Aficio MP 7500 PCL 6 driver which is up to date. The printer is communicating via network and being shared from a Windows 2008 server (which is where I'm trying to change the options and yes, I have admin rights.)
How is this resolved? Thanks!
Comment