mpc 2050 jams at 24

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  • ash_572
    Senior Tech

    500+ Posts
    • Oct 2008
    • 523

    #1

    mpc 2050 jams at 24

    i am getting a jam code of 24= inverter sensor.

    i removed the stapler that sits in the internal to narrow it down.

    single sides are ok but when making duplex copies it jams at the exit section (the upper rollers) where it would enter to go through the stapler.

    ive checked the actuators on the gate on the duplex side and they seem fine. springs are still on.

    machine has done 5000 copies until it started jamming for no reason.


    seems like the gates are not diverting the paper into the duplex section.

    what can it be? any help would be appreciated.
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: mpc 2050 jams at 24

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


    Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


    Paul@justmanuals.com

    Comment

    • pocket aces
      Ricoh Technician

      50+ Posts
      • Nov 2008
      • 72

      #3
      Re: mpc 2050 jams at 24

      Originally posted by ash_572
      i am getting a jam code of 24= inverter sensor.

      i removed the stapler that sits in the internal to narrow it down.

      single sides are ok but when making duplex copies it jams at the exit section (the upper rollers) where it would enter to go through the stapler.

      ive checked the actuators on the gate on the duplex side and they seem fine. springs are still on.

      machine has done 5000 copies until it started jamming for no reason.


      seems like the gates are not diverting the paper into the duplex section.

      what can it be? any help would be appreciated.

      I get that all the time change the inverter sensor GW010007

      Comment

      • totoro
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2008
        • 568

        #4
        Re: mpc 2050 jams at 24

        Jam Codes 019, 020, 021, 024, 027
        Teflon Sheet on Duplex Exit Guide Plate peels off
        Install New Duplex Exit Guide Plate - D0394985
        Totoro

        Comment

        • teebee1234
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jul 2008
          • 1670

          #5
          Originally posted by pocket aces
          I get that all the time change the inverter sensor GW010007
          X2, the sensors in that section are notorious for failure. If you haven't done it yet, do an input check with the sensor blocked and unblocked and confirm if there is a change in state.

          Comment

          • M0scb
            Technician
            • Oct 2012
            • 32

            #6
            Re: mpc 2050 jams at 24

            I have had problems with the junction gate solenoid not operating correctly. Even with new springs fitted it does not quite open fully in duplex mode. Replacing the junction gate had no effect. Fitting a stronger spring on the lower section of the solenoid cured the problem.

            Comment

            • ash_572
              Senior Tech

              500+ Posts
              • Oct 2008
              • 523

              #7
              Re: mpc 2050 jams at 24

              it was the inverter sensor. replaced and sorted. thanks for the help everyone

              Comment

              • teebee1234
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                Originally posted by ash_572
                it was the inverter sensor. replaced and sorted. thanks for the help everyone
                Thanks for the followup, it adds to our collective knowledge base.

                Comment

                • CableGuy
                  Impulse Drive Engineer

                  250+ Posts
                  • Oct 2008
                  • 417

                  #9
                  Re: mpc 2050 jams at 24

                  Had this for the first time last week. Replacing the sensor did the trick

                  Comment

                  • drew007
                    Technician
                    • May 2018
                    • 21

                    #10
                    Re: mpc 2050 jams at 24

                    I have this on an mpc5503.
                    simplex ok but the paper stops at the inverter rollers. the 024 code just means the paper hasn't reached the sensor, which it hasn't, because the inverter rollers havn't turned.
                    I've tried turning motors in output check. duplex and exit motors work fine but the inverter motor doesn't work at all.
                    I've changed the inverter motor for a new one. I've changed the inverter/exit unit for one out of an old machine. (customer has one in the basement they've forgot about).
                    I'm ready to change the IOB board next.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22798

                      #11
                      Re: mpc 2050 jams at 24

                      Originally posted by drew007
                      I have this on an mpc5503.
                      simplex ok but the paper stops at the inverter rollers. the 024 code just means the paper hasn't reached the sensor, which it hasn't, because the inverter rollers havn't turned.
                      I've tried turning motors in output check. duplex and exit motors work fine but the inverter motor doesn't work at all.
                      I've changed the inverter motor for a new one. I've changed the inverter/exit unit for one out of an old machine. (customer has one in the basement they've forgot about).
                      I'm ready to change the IOB board next.
                      everyone else fixed their problem with the inverter sensor... maybe the one you swapped was bad?

                      Comment

                      • drew007
                        Technician
                        • May 2018
                        • 21

                        #12
                        Re: mpc 2050 jams at 24

                        I can see the sensor change state on input check. I think that I may have a different problem.
                        Still looking at iob board.

                        Comment

                        • Mark Bbb
                          Service Manager

                          1,000+ Posts
                          • Jun 2012
                          • 1662

                          #13
                          Re: mpc 2050 jams at 24

                          1. Did you clean the paper path and all rollers (very) well?
                          2. especially the rollers at the junction gate (above the F.Unit) get dirty quick, they must be really clean.
                          3. have you test the duplex function with a new - good brand and dry - paper?
                          4. I have never replaced 1 sensor on this model, so it would very surprise me that this is the issue. Of course, sensors needs to be cleaned too.
                          5. We install a tray heater, and no matter what some technicians says, it really helps!
                          6. Good luck

                          Comment

                          • drew007
                            Technician
                            • May 2018
                            • 21

                            #14
                            Re: mpc 2050 jams at 24

                            the rollers aren't turning. so the paper isn't hitting the sensor.
                            can't activate the rollers in output check.
                            can see sensor on input check.

                            Comment

                            • Mark Bbb
                              Service Manager

                              1,000+ Posts
                              • Jun 2012
                              • 1662

                              #15
                              Re: mpc 2050 jams at 24

                              I have replaced inverter sensor with no luck.
                              I notice that, without the covers, it's working better than with all covers attached.
                              I think replacing the whole exit/inverter unit will fix the problem.

                              Comment

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