MPC 4500

[T911]

having a cq issue. had a reg problem but performed 2111 and line adjustments and the printing end is all lined up now. when i COPY though in black and white its all ok and when i copy in color it has very dark background but registration is good now. im looking for scanner calibrations in sp but i don't want to fool with the wrong adjustments. any help appreciated. thanks the printing end in color and bw are good just having a problem in copy color.

[mikedci]

[sandmanmac]

Re: MPC 4500

Sounds to me like someone may have done a memory all clear to try and solve an issue, and thrown all the non-default settings out of whack. I'd print out the SMC report and start there.

[Tonerbomb]

Re: MPC 4500

One should always back up the NVram settings and print the non default settings of the smc before doing sp-5801-001... very bad day when that isn't done. My tech's aren't allowed to do this without my blessing... If they do bad things happen,,,,, to them

[Ricohguy]

Re: MPC 4500

having a cq issue. had a reg problem but performed 2111 and line adjustments and the printing end is all lined up now. when i COPY though in black and white its all ok and when i copy in color it has very dark background but registration is good now. im looking for scanner calibrations in sp but i don't want to fool with the wrong adjustments. any help appreciated. thanks the printing end in color and bw are good just having a problem in copy color.

Also, if you have lost the birth certificate, you can simply go into User Tools -> Copier/Document Server Settings and force Auto Process Control on for color.

[T911]

Re: MPC 4500

mike you were right on the money. thanks for the help to all responses.