[Error Code] duplex problem (1 orig. -> 2sides ) , the double sided are reversed in the paper !?

[Guest]

hello guys ,

I have Aficio 161mp spf machine ,
-It was working fine in the duplex mode (1 orig. -> 2sides )
I put the papers in the same orientation & it produce the papers in a right orientation

-suddenly without any changes in the copy settingsI could recall :
when using the ADF ,the outcome is reversed 180 degree on the other side of the paper !!

the orientation setting is -as default- don't specify .
I know if I choose always specify I could get it to work fine , but through a lot of steps every time
I want it to work automatically as it was before .

thanks in advance

[JustManuals]

Re: duplex problem (1 orig. -> 2sides ) , the double sided are reversed in the paper

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[sandmanmac]

Re: duplex problem (1 orig. -> 2sides ) , the double sided are reversed in the paper

That is a bit of a strange one. I don't know what might cause it, other than possibly a 'glitch' in the system software.
My only suggestion would be to try a soft reset by holding * and # simultaneously for about 12 seconds, until You hear the machine click and/or beep. Release them, and the machine will reboot.
Don't worry, none of your settings will be affected.

[hema999]

Re: duplex problem (1 orig. -> 2sides ) , the double sided are reversed in the paper

Thanks sandmanmac

I did what you told me & it printed a diagnose report with no errors !

And the problem still exists

Can I update the whole firmware by connecting it to my pc ?
( If it's easy to do & may help fixing the problem , what do you think ? )

[sandmanmac]

Re: duplex problem (1 orig. -> 2sides ) , the double sided are reversed in the paper

Firmware update may do the trick, but it's not that simple, or readily available to end users, so you will probably have to call a depot in your area if you want to proceed

[hema999]

Re: duplex problem (1 orig. -> 2sides ) , the double sided are reversed in the paper

I asked the retail supplier I bought the machine from ,
he told me that this is the normal mode ! & all copiers he have does the same thing !
& he didn't believe me when I told him that it was copying the 2 sides in the correct orientation .

I asked him about the firmware , he told me that I would give him the machine BIOS so that he would install a new one on it .
but there is no use from it since that all the firmwares he have does the same thing !

--------------------

After some asking , I found out that there's settings for that issue but for other models :

123User Tools/Counter
Copier/Document Server Features
General Features
Next Page 2/4
A- Duplex Mode Prority= 1 Sided to 1 Sided
B- Copy Oriention in Duplex Mode= Top to Top
C- Original Orientation in Duplex Mode= Top to Top

I don't have these settings on my machine , but for sure there will be other settings = these , right ?