MP C5502 fusers

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  • Lagonda
    Service Manager

    Site Contributor
    1,000+ Posts
    • Aug 2008
    • 1650

    #1

    MP C5502 fusers

    Anybody got any insights into these new QSU (quick start up) fusers? We have had a few early failures where the sleeve has ripped in the middle. Also had a case of paper jams in a low use model where it appears that the grease that lubricates the sleeve had dried out and was hard to turn for the first few copies.

    It looks like the running costs of this new range is going to increase as after you factor in the extra time taken to fit the expensive and fiddly heater unit a new fuser is only a few dollars dearer.
    At least 50% of IT is a solution looking for a problem.
  • SteveF
    Field Service Manager
    • Jul 2012
    • 49

    #2
    5502 fusers are a joke we have had 2 go down and had to source blow fuses for them when we rebuild them ..they carnt cope with medium coverage colour (dosent seal toner properly) they jam when they dry out ....not impressed at all

    Comment

    • zames77
      Tweak it till it breaks!

      100+ Posts
      • Jan 2010
      • 121

      #3
      Re: MP C5502 fusers

      These fusers are proper shite! I've had a number of them rip the belt which has then spiked the EEPROM on the BCU so you can't reset SC554 etc. And then you have the pain of setting all the non defaults and updating the firmware.. Anyone else getting this issue?

      Comment

      • Lagonda
        Service Manager

        Site Contributor
        1,000+ Posts
        • Aug 2008
        • 1650

        #4
        Re: MP C5502 fusers

        Originally posted by zames77
        These fusers are proper shite! I've had a number of them rip the belt which has then spiked the EEPROM on the BCU so you can't reset SC554 etc. And then you have the pain of setting all the non defaults and updating the firmware.. Anyone else getting this issue?
        I hope I'm not pointing put the bleeding obvious to you, but you know that you can't reset a SC 544 code unless you fit a brand new fuser? It has to see an intact fuse and then see the fuse go pop before you reset the code with SP 5810-02.

        Of course you can do a "Madonna" job on a used fuser and fit a blow fuse yourself to make it "like a virgin" again
        At least 50% of IT is a solution looking for a problem.

        Comment

        • zames77
          Tweak it till it breaks!

          100+ Posts
          • Jan 2010
          • 121

          #5
          Re: MP C5502 fusers

          Originally posted by Lagonda
          I hope I'm not pointing put the bleeding obvious to you, but you know that you can't reset a SC 544 code unless you fit a brand new fuser? It has to see an intact fuse and then see the fuse go pop before you reset the code with SP 5810-02.

          Of course you can do a "Madonna" job on a used fuser and fit a blow fuse yourself to make it "like a virgin" again

          With brand spanking new Fuser, fresh from the box, untainted, untouched, more virginal than the virgin mother. Shiny, like a bought one!!

          Comment

          • Lagonda
            Service Manager

            Site Contributor
            1,000+ Posts
            • Aug 2008
            • 1650

            #6
            Re: MP C5502 fusers

            Originally posted by zames77
            With brand spanking new Fuser, fresh from the box, untainted, untouched, more virginal than the virgin mother. Shiny, like a bought one!!
            And it zapped the EEPROM on you! Strewth you poor bastard. With luck like that if it was raining virgins you'd get washed down the gutter with a poofta!
            Last edited by Lagonda; 11-08-2012, 01:50 AM. Reason: Proof read before you post dum dum!
            At least 50% of IT is a solution looking for a problem.

            Comment

            • zames77
              Tweak it till it breaks!

              100+ Posts
              • Jan 2010
              • 121

              #7
              Re: MP C5502 fusers

              In the past two months we've had 4 or 5 go that way just in our area alone. Apparently Japan is aware of the issue. I'm surprised you've not had it, unless of course this issue only effects a certain bach of machines. Count your lucky stars if that's the case.
              Last edited by zames77; 11-08-2012, 02:08 AM. Reason: Sausage fingers

              Comment

              • Cipher
                It's not easy being green

                1,000+ Posts
                • May 2006
                • 1309

                #8
                Re: MP C5502 fusers

                Originally posted by zames77
                These fusers are proper shite! I've had a number of them rip the belt which has then spiked the EEPROM on the BCU so you can't reset SC554 etc. And then you have the pain of setting all the non defaults and updating the firmware.. Anyone else getting this issue?
                Yup have had poor fusing issues on higher coverage printing.

                It makes you wonder what kind of QA lab testing they do before they put these machines into mass production.
                • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                Comment

                • Lagonda
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Aug 2008
                  • 1650

                  #9
                  Re: MP C5502 fusers

                  Originally posted by zames77
                  In the past two months we've had 4 or 5 go that way just in our area alone. Apparently Japan is aware of the issue. I'm surprised you've not had it, unless of course this issue only effects a certain bach of machines. Count your lucky stars if that's the case.
                  Nope, haven't heard of that one, but we have had several instances of copiers going SC544 for no reason at all. The RTB we have had tells you to check all the plugs and ribbon cables as the is a problem with build quality now they are made in China.
                  At least 50% of IT is a solution looking for a problem.

                  Comment

                  • zames77
                    Tweak it till it breaks!

                    100+ Posts
                    • Jan 2010
                    • 121

                    #10
                    Re: MP C5502 fusers

                    Originally posted by Lagonda
                    Nope, haven't heard of that one, but we have had several instances of copiers going SC544 for no reason at all. The RTB we have had tells you to check all the plugs and ribbon cables as the is a problem with build quality now they are made in China.
                    Yeah, read that RTB, but non of the ones we've had issues with exhibited those problems.

                    Comment

                    • Lagonda
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Aug 2008
                      • 1650

                      #11
                      Re: MP C5502 fusers

                      I thought I'd crank this thread up again,
                      Anybody worked out how to convert a SPC 830 printer fuser to fit in a 02 copier?
                      Mechanically they are the same, the difference is in which pins on the interface plug are shorted together by a wire loop. It's a new style plug and it appears to be too small and fiddly just to swap the pins around in the plug.

                      Not impressed with this fuser, getting a lot of them failing early but well outside the 3 month warranty period so we're wearing the cost.
                      At least 50% of IT is a solution looking for a problem.

                      Comment

                      • jonezy999
                        just one copy??

                        Site Contributor
                        500+ Posts
                        • Feb 2010
                        • 952

                        #12
                        Re: MP C5502 fusers

                        Originally posted by Lagonda
                        And it zapped the EEPROM on you! Strewth you poor bastard. With luck like that if it was raining virgins you'd get washed down the gutter with a poofta!

                        Luckily all of our 02's have been running really well.

                        Really just wanted to give the thumbs up on the washed down the gutter with a poofta saying, reminds me of my Ol' Man.
                        I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

                        Comment

                        • zames77
                          Tweak it till it breaks!

                          100+ Posts
                          • Jan 2010
                          • 121

                          #13
                          Re: MP C5502 fusers

                          There was a another thread here about these http://www.copytechnet.com/forums/ri...0-holy-sh.html
                          It really is a proper turd! I've had 2 more this week shit their pants! And that makes me shit my pants!!
                          I suspect it's Ricoh Japan getting their own back on the SPC811DN & 820DN fusers getting used in the MPC4500 & 5000's...

                          What ever, they're shit as!!

                          Comment

                          • johnyb
                            Trusted Tech

                            100+ Posts
                            • Feb 2011
                            • 167

                            #14
                            Re: MP C5502 fusers

                            A fast blow low voltage 125ma fuse will reset the service code.
                            You can use an old mp7500 thermistor wire that has the correct connection plug fitting to fit into the fuser, loop the fuse on the ends, tape up.
                            Reassemble.
                            Fit fuser.
                            turn on reset code.
                            remove the blown fuse!

                            Comment

                            • Lagonda
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Aug 2008
                              • 1650

                              #15
                              Re: MP C5502 fusers

                              Originally posted by johnyb
                              A fast blow low voltage 125ma fuse will reset the service code.
                              You can use an old mp7500 thermistor wire that has the correct connection plug fitting to fit into the fuser, loop the fuse on the ends, tape up.
                              Reassemble.
                              Fit fuser.
                              turn on reset code.
                              remove the blown fuse!

                              Sounds promising, i'll give it a try.
                              At least 50% of IT is a solution looking for a problem.

                              Comment

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