Ricoh MP 4500 says door open

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  • Rick
    Trusted Tech
    • Mar 2007
    • 277

    #1

    Ricoh MP 4500 says door open

    I was just performing maintenance installing new drum unit and when I closed the doors the message stayed on the display to close door as shown but there is no
    open door displayed . I opened and closed each door and watched as the display showed me that the doors were actually opening and closing . But still it displays the message to close door as shown but no door is open . What did I do to create this problem ?
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: Ricoh MP 4500 says door open

    Check the door switches?

    Comment

    • Rick
      Trusted Tech
      • Mar 2007
      • 277

      #3
      Re: Ricoh MP 4500 says door open

      Originally posted by Eric1968
      Check the door switches?
      I did check them and they seem to be working . The display says open door but doesnt indicate which door .

      Comment

      • nmfaxman
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1702

        #4
        Re: Ricoh MP 4500 says door open

        Blown 24v fuse on the power supply will give a constant door indicator.
        Why do they call it common sense?

        If it were common, wouldn't everyone have it?

        Comment

        • vargue
          Trusted Tech

          250+ Posts
          • Oct 2011
          • 404

          #5
          Re: Ricoh MP 4500 says door open

          clean front door switches very well. if it's not work out replace switches 24v dc

          Comment

          • collme
            Ricoh tech

            Site Contributor
            100+ Posts
            • Apr 2010
            • 221

            #6
            Re: Ricoh MP 4500 says door open

            Originally posted by nmfaxman
            Blown 24v fuse on the power supply will give a constant door indicator.
            I second that

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838

              #7
              Re: Ricoh MP 4500 says door open

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from


              Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

              Comment

              • nmfaxman
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2008
                • 1702

                #8
                Why do they call it common sense?

                If it were common, wouldn't everyone have it?

                Comment

                • hafn
                  Junior Member
                  • Aug 2008
                  • 4

                  #9
                  Re: Ricoh MP 4500 says door open

                  Originally posted by Rick
                  I was just performing maintenance installing new drum unit and when I closed the doors the message stayed on the display to close door as shown but there is no
                  open door displayed . I opened and closed each door and watched as the display showed me that the doors were actually opening and closing . But still it displays the message to close door as shown but no door is open . What did I do to create this problem ?
                  I have the same problem, can you help?

                  Comment

                  • sandmanmac
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Feb 2009
                    • 3964

                    #10
                    Re: Ricoh MP 4500 says door open

                    Originally posted by hafn
                    I have the same problem, can you help?
                    So you're saying that none of the above solutions has worked for you?
                    (I doubt it)

                    Comment

                    • Rick
                      Trusted Tech
                      • Mar 2007
                      • 277

                      #11
                      Re: Ricoh MP 4500 says door open

                      Originally posted by hafn
                      I have the same problem, can you help?
                      make sure the door magnets are in place properly

                      Comment

                      • Rick
                        Trusted Tech
                        • Mar 2007
                        • 277

                        #12
                        Re: Ricoh MP 4500 says door open

                        make sure the door is closing all the way . The magnets can come loose and stop the door from closing completely . Thats what was wrong with my unit .

                        Comment

                        • hafn
                          Junior Member
                          • Aug 2008
                          • 4

                          #13
                          Re: Ricoh MP 4500 says door open

                          Originally posted by Rick
                          make sure the door magnets are in place properly
                          ok
                          The problem occurs once in a while. The display says door open but does indicate which door.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 36851

                            #14
                            Re: Ricoh MP 4500 says door open

                            Originally posted by hafn
                            I have the same problem, can you help?
                            Originally posted by sandmanmac
                            So you're saying that none of the above solutions has worked for you?
                            (I doubt it)
                            Me thinks he just replied to the thread without reading the thread. Appears to be a newby.

                            Comment

                            • Oze
                              Ricoh Fanboy

                              1,000+ Posts
                              • Jul 2008
                              • 1663

                              #15
                              Re: Ricoh MP 4500 says door open

                              The door switches that sit above fuser(stoopid idea) get baked with toner and need to be replaced...used to happen all the damned time with 3500/4500 back in the day....replace them and all will be well.

                              Comment

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