[Misc] Print received fax in BW on color machine MPC3500

[kayjaig]

Ricoh MPC3500
Customer received lots of faxes, 50 % of them in colors, but they want it to print in black and white only.
Anyway to set it up to do so?
Thanks for any advice.

[Ollie1981]

Colour faxes? Well that's a new one on me!

[sandmanmac]

Re: Print received fax in BW on color machine MPC3500

Ricoh MPC3500
Customer received lots of faxes, 50 % of them in colors
Thanks for any advice.

Your customer is out of their mind!

[kannuki2]

Re: Print received fax in BW on color machine MPC3500

that's new to me. Where can I buy a color fax machine to fax color documents. I need one of those.

[Ollie1981]

Ok, I'm going to assume that what you actually mean is maybe the faxes are printing on coloured paper. In which case all you need to do is either disable auto tray select for the tray containing the coloured paper, or change paper type to "coloured paper" so the machine doesn't auto select it when the normal tray is emptied.

Beyond that, your customer is either stupid and mixing up fax output with printed or copied output. Or they are screwing with you, the fax standard has never and will never (as it is effectively obsolete) support colour and if you don't believe me let me ask you this, where is the counter for colour faxes?

[ruben]

Re: Print received fax in BW on color machine MPC3500

Beyond that, your customer is either stupid and mixing up fax output with printed or copied output. Or they are screwing with you, the fax standard has never and will never (as it is effectively obsolete) support colour and if you don't believe me let me ask you this, where is the counter for colour faxes?

World’s First Color Fax Machine – 1946 | Modern Mechanix
OFFICE EQUIPMENT: CANON COLOUR FAXES
Color Fax Machine | Inkjet | Printer

et al.

See also: e-Fax.

(as it is effectively obsolete)

It is very much alive from my point of view, mostly in finance and solicitors. However, email and similar services are taking over in most places.

[sandmanmac]

Re: Print received fax in BW on color machine MPC3500

It is very much alive from my point of view, mostly in finance and solicitors. However, email and similar services are taking over in most places.

Maybe so, but Ollie did say "the fax standard", and the bottom line is that the C3500 isn't capable of receiving and printing faxes in colour, and that's really the discussion here.

[Ollie1981]

I said the standard was obsolete, in other words no significant revisions have been made since G3 (here in Europe anyhow) and from what I've seen manufacturers have been trying to kill it off for years without much success (I'm well aware that fax is as popular as it's always been with customers and no manufacturer is brave or stupid enough to not include it as an option on all but production machines).

I'm also aware that there have been colour capable fax machines but as far as I'm aware these have all been based on proprietary standards that never caught on and would require a compatible device from the same manufacturer on both ends of the transmission.

But all this is academic as Ricoh does not produce a machine that is capable of receiving colour faxes. So there is a misunderstanding somewhere, either he means faxes are printing on coloured stock (something I have encountered many times with my own customers) or the customer is getting confused about what is actually a fax on the machine's output tray (not had this before but hey!) or the customer is making a noise in the hopes of getting some comps.

[FMC]

Re: Print received fax in BW on color machine MPC3500

I look forward to the day when fax dies, no more blaming us for not receiving faxes due to a crappy line or even better a dead line.

DIE FAX DIE!!!!!!!!!

[KenB]

Re: Print received fax in BW on color machine MPC3500

While color faxes actually do exist, I am quite certain that they would be totally proprietary, so that no two brands would ever talk to each other.

I can also say that Ricoh has no color faxes in their lineup.

[Iowatech]

Re: Print received fax in BW on color machine MPC3500

It's a shame Kayjaig hasn't been back yet. I would liked to have seen a picture of what he was talking about. Oh, well.

[kayjaig]

Re: Print received fax in BW on color machine MPC3500

Hey guys, thanks for all the quickly replies.
Customer received lots of efax ( most graphic designs) in color then it printed out in color.
I think it is way to set it to print out as BW. still research on this. will follow up again.

[Bantams]

Re: Print received fax in BW on color machine MPC3500

Best setting it to fax to folder instead of printing them that way the customer can decide which faxes they want to print and if they want them in color or not it will save on toner and Paper and Copy Charges and make the operator more happy.