Customer has a mp 7500, mp 8000 and mp 6001. I have an issue with a mp 6001. Customer has to scan an envelops on a regular basis. On the mp 7500 and mp 8000 the customer sets the envelop on the glass and it scans to a folder. On the mp 6001 they cannot. Machine cannot detect paper size. Scan settings are set to auto detect paper size on all. Any ideas.
thanks
thanks
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