MPC 3502 scanning with Windows 8

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  • CSI
    Technician

    50+ Posts
    • Oct 2008
    • 73

    #1

    MPC 3502 scanning with Windows 8

    Hi,

    How do you to scan to SMB with a MPC 3502 with a windows 8 ?

    Path and acces to folder is good, we can browse folder and computer from the MPC but no written !

    It's not a problem of MPC beacause i scan perfectly on a XP or Seven.


    Thank
  • rthonpm
    Field Supervisor

    2,500+ Posts
    • Aug 2007
    • 2856

    #2
    Re: MPC 3502 scanning with Windows 8

    Not yet. Microsoft has introduced an enhanced version of the CIFS protocol (SMB3) with Windows 8. Firmware is forthcoming from Ricoh to deal with it.

    Comment

    • Faro
      Technician
      • Sep 2012
      • 11

      #3
      Re: MPC 3502 scanning with Windows 8

      Originally posted by rthonpm
      Not yet. Microsoft has introduced an enhanced version of the CIFS protocol (SMB3) with Windows 8. Firmware is forthcoming from Ricoh to deal with it.
      Year, I see a "Problem Bulletin" with Ricoh Model and Official Date of firmware release : http://www.copytechnet.com/forums/ri...er-2012-a.html

      Sorry, I don't know the controler model for 3502 ...

      Comment

      • CSI
        Technician

        50+ Posts
        • Oct 2008
        • 73

        #4
        Re: MPC 3502 scanning with Windows 8

        thank for your reply

        Comment

        • avhole
          Junior Member
          • Mar 2012
          • 2

          #5
          Re: MPC 3502 scanning with Windows 8

          hi,
          for problem above its seem like we need to upgrade the firmware. may i know any of u have the latest firmware for sharing?

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36222

            #6
            Re: MPC 3502 scanning with Windows 8

            You will need to update the Network Suport Firmware to version 1198, released 5/29/2013.

            Comment

            • Iowatech
              Not a service manager

              2,500+ Posts
              • Dec 2009
              • 3933

              #7
              Re: MPC 3502 scanning with Windows 8

              I don't know if this will help, but I thought rthonpm had a good explanation of this on this thread:

              Comment

              • Klaus Joergensen
                Junior Member
                • Mar 2013
                • 5

                #8
                Re: MPC 3502 scanning with Windows 8

                I had this problem with an MPC 2051 and Win Server 2008.
                A firmware update was the solution.
                Microsoft changed the encryption to 128bit.
                If you can't update, you can change this in the network-configuration of the win server/pc.
                Sorry, but I don't know the english configuration-steps.

                Comment

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