Mpc 7500

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  • T911
    Senior Tech

    500+ Posts
    • Jun 2007
    • 628

    #1

    Mpc 7500

    How do u reset the toner bag count when the chip doesn't work. I just replaced m/y/and cyan and the mag and cyan didn't reset. All OEM toners too. I know about 143 so if its in there send me a pm. Thx
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Re: Mpc 7500

    try this
    Attached Files
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • Gamut
      Trusted Tech

      Site Contributor
      100+ Posts
      • Jul 2008
      • 216

      #3
      Re: Mpc 7500

      Also try turning toner bags upside down, shake 10 times, clean nozzle end then refit, ensure nozzle goes into hopper properly.

      Comment

      • T911
        Senior Tech

        500+ Posts
        • Jun 2007
        • 628

        #4
        Re: Mpc 7500

        Originally posted by Jomama46
        try this
        now its saying supply order has failed. for yellow and cyan
        yellow is a full bag and cyan is half full.

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        • Llama God
          Service Manager

          1,000+ Posts
          • Mar 2009
          • 1353

          #5
          Re: Mpc 7500

          Originally posted by T911
          now its saying supply order has failed. for yellow and cyan
          yellow is a full bag and cyan is half full.
          Go into user tools and do a service test call. If this fails check the gateway settings in the IP config. If this is correct then you'll have to remove the @Remote settings (SP5816-209) and reinstall it.

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          • Llama God
            Service Manager

            1,000+ Posts
            • Mar 2009
            • 1353

            #6
            Re: Mpc 7500

            I also arsed about with these machines quite a few times when they falsely reported a toner end and came up with the attached. It's not adviseable to monkey about with the TD sensors on these machines, however needs must old boy.

            Toner End Cheat.pdf

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