User Codes Deleted!!

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  • heightsmail

    #1

    User Codes Deleted!!

    Hello all,

    Thank you for the opportunity to ask questions. I am a small business owner. It is really great to find places like this to ask questions and get real help!

    I purchased a Ricoh 3800c MF copier from an auction. The machine works great. I was in the process of cleaning it and clearing information that was previously stored. I mistakenly erased all the user codes. When the machine reset itself, the user code screen came up and now I can not get into the machine at all.

    There must be some hard coded technician or maintenance code I could put in. Does any one have any ideas?

    Thank you so much for your help!
    Chip
  • Jomama46
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2008
    • 2900

    #2
    Try, User tools>system settings> key operator tools> user codes> Off.
    sigpic
    You never realize how cheap a professional is until after you let an amateur do it.
    A+; Network +; PDI+

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    • heightsmail

      #3
      Yep! Thank you.

      That was it. Thank you so much!

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        glad to help
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

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