Hi i have the above machine which has the two standard trays set up as A4 (tray1) and A4R (tray2).
Tray 1 will do black and white copys all day long no probs it will also do single colour fine, as soon as you do full colour it jams all the time. These jams are a) in the fuser wrapping onto the belt b) just coming out of the fuser by an inch and c) one inch out of the exit unit. However when using tray 2 with A4R black and white, single colour and full colour the machine works perfectly and does not jam. If i put A4 in the bypass or in tray 2 it jams. The machines fuser has had a new belt, press roller and sponge roller it has also got the latest firmware installed.
All help fully appreciated.
Tray 1 will do black and white copys all day long no probs it will also do single colour fine, as soon as you do full colour it jams all the time. These jams are a) in the fuser wrapping onto the belt b) just coming out of the fuser by an inch and c) one inch out of the exit unit. However when using tray 2 with A4R black and white, single colour and full colour the machine works perfectly and does not jam. If i put A4 in the bypass or in tray 2 it jams. The machines fuser has had a new belt, press roller and sponge roller it has also got the latest firmware installed.
All help fully appreciated.
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