MPC 305 SPF touch screen problem

[cbr600]

Got a friend who buyed this model, after 2 mounths the touch screen doesn't work no more, there is no SC or error on restart i can see all icons, the keys are working, the machine can print and scan from pc.
Any ideeas ? .The lcd have same colour like it was new.

[ruben]

Re: MPC 305 SPF touch screen problem

We have only just got this model in, so this may be inaccurate, but have you tried doing a calibration? Yellow clear key, 1, 9, 9, 3, red button five times. If so you may need to replace the membrane.

[cbr600]

Re: MPC 305 SPF touch screen problem

No, i forget to do that test i will do it tomorrow.That test is for inaccurate pointing and when u change the panel if i remember.
The machine is a new one like u said, i told my friend not to buy it, but he like it becouse is smaller then others ricoh colors and have all functions.

[cbr600]

Re: MPC 305 SPF touch screen problem

Calibration didn't worked.

[Star]

Re: MPC 305 SPF touch screen problem

There is new firmware for this problem (Tech Bulletin # D117/D118-007). LCDC firmware versions 1.18.1 and 1.18.2. They must be done in order.

[cbr600]

Re: MPC 305 SPF touch screen problem

That firmware is for black lcd "nothing displayed", same as 301models.On this one i can see everything but the touch doesn't respond.I tried with the firmware too.

[slot]

Re: MPC 305 SPF touch screen problem

we had one do this about a year ago from near new we suspected a dry joint in opps unti as each time we took it apart it started working
in the end we changed the opps unit complete cost a grand in the uk so we put in a claim with ricoh who are nice people and gave us our money back