MPC-4500 Yellow printing only on 1/4 of the page

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  • Yeeter
    Technician
    • Nov 2012
    • 14

    #1

    MPC-4500 Yellow printing only on 1/4 of the page

    From what I have read here, there might be a couple different possible problems:

    1) PCU
    2) Transfer Belt tension
    3) Dirty laser shield glass

    The PCU's in this one have been replaced with a generic model from a previous owner, so they are not color specific. And its not obvious to me that the transfer belt tension is way off (stepped through the service manual on this, but it seems set by a compression spring to determined tension)

    Before I swap the PCU - something else I should be trying first?
  • ruben
    The New Guy

    1,000+ Posts
    • Oct 2012
    • 1203

    #2
    Re: MPC-4500 Yellow printing only on 1/4 of the page

    What happens if you print a sky-shot with background colour set to yellow? Does the colour just suddenly stop, does it gradient out or does it stop and start several times?

    Comment

    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589

      #3
      Re: MPC-4500 Yellow printing only on 1/4 of the page

      sounds like a charge roller may not be completely seated in the PCU.
      Mystic Crystal Revelations

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      • jonhiker
        Senior Tech

        500+ Posts
        • Apr 2010
        • 661

        #4
        Re: MPC-4500 Yellow printing only on 1/4 of the page

        check the rollers on the ITB. last time i had this same issue, one of the rollers had popped out of it's bracket.

        Comment

        • Debs1964
          Service Manager

          1,000+ Posts
          • Oct 2010
          • 1687

          #5
          Re: MPC-4500 Yellow printing only on 1/4 of the page

          Originally posted by Tonerbomb
          sounds like a charge roller may not be completely seated in the PCU.
          I'd have thought if the charge roller wasn't clipped in you'd get an SC code, or dark copies.
          Sounds like a dirty laser slit glass or contaminated doctor blade in the dev unit to me
          There are 10 types of people in this world, those who understand binary maths and those who don't

          Comment

          • collme
            Ricoh tech

            Site Contributor
            100+ Posts
            • Apr 2010
            • 221

            #6
            Re: MPC-4500 Yellow printing only on 1/4 of the page

            Originally posted by jonhiker
            check the rollers on the ITB. last time i had this same issue, one of the rollers had popped out of it's bracket.
            Originally posted by Debs1964
            I'd have thought if the charge roller wasn't clipped in you'd get an SC code, or dark copies.
            Sounds like a dirty laser slit glass or contaminated doctor blade in the dev unit to me
            I would agree with both of these solutions. if charge roller is not fully clipped into place you will get heavy background from that pcu as Debs says so either tension roller under itb belt for yellow pcu has dropped out of position or slit glass would be my first checks. both easy to check before going for 3rd option of dev unit doc blade.

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            • Phil the copy guy
              Technician
              • Sep 2009
              • 36

              #7
              Re: MPC-4500 Yellow printing only on 1/4 of the page

              If the problem only presents itself on yellow replaced PCU unit

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              • Tonerbomb
                AutoMajical Resolutionist

                Site Contributor
                2,500+ Posts
                • Feb 2005
                • 2589

                #8
                Re: MPC-4500 Yellow printing only on 1/4 of the page

                Originally posted by Debs1964
                I'd have thought if the charge roller wasn't clipped in you'd get an SC code, or dark copies.
                Sounds like a dirty laser slit glass or contaminated doctor blade in the dev unit to me
                Sometimes you'll get the sc code sometimes you get solid toner coverage on 1 side. The dirty slit glass won't do this as the laser would have to wright the all dark image, and a dirty glass gives less laser light making the image lighter. Bad DV unit could also be the cause.
                Mystic Crystal Revelations

                Comment

                • Phil the copy guy
                  Technician
                  • Sep 2009
                  • 36

                  #9
                  Re: MPC-4500 Yellow printing only on 1/4 of the page

                  ​If you can make a good blacktop me you can make a good magenta copy and you can make a good cyan copy that is the yellow unit this is not rocket science

                  Comment

                  • collme
                    Ricoh tech

                    Site Contributor
                    100+ Posts
                    • Apr 2010
                    • 221

                    #10
                    Re: MPC-4500 Yellow printing only on 1/4 of the page

                    Originally posted by Phil the copy guy
                    ​If you can make a good blacktop me you can make a good magenta copy and you can make a good cyan copy that is the yellow unit this is not rocket science
                    maybe not. the itb has 4 rollers inside that press the belt against the drums, these have dropped out at one end before giving part copies on 1 colour but good copies on the other 3. so check itb before buying and fitting a dev unit and/ or drum unit.

                    Comment

                    • Phil the copy guy
                      Technician
                      • Sep 2009
                      • 36

                      #11
                      Re: MPC-4500 Yellow printing only on 1/4 of the page

                      Call me from in from of machine I can help you trouble shoot in less than ten min. I have an extra yellow unit in good working order that you can have if you need it!
                      413-429-6467 after 9 am est. tomorrow

                      Comment

                      • Yeeter
                        Technician
                        • Nov 2012
                        • 14

                        #12
                        Re: MPC-4500 Yellow printing only on 1/4 of the page

                        It prints yellow across the lower 1/4 of the page only.

                        All other colors seem to work fine.

                        Its a fade - meaning the very bottom is full yellow, and then it fades out to nothing by about 1/4 up the page.

                        Comment

                        • Tonerbomb
                          AutoMajical Resolutionist

                          Site Contributor
                          2,500+ Posts
                          • Feb 2005
                          • 2589

                          #13
                          Re: MPC-4500 Yellow printing only on 1/4 of the page

                          Originally posted by Phil the copy guy
                          Call me from in from of machine I can help you trouble shoot in less than ten min. I have an extra yellow unit in good working order that you can have if you need it!
                          413-429-6467 after 9 am est. tomorrow
                          props to you to be this willing to help!! I would've sent this info via PM though as I would'nt want ZAZA or aab1 calling also... just my 2 cents worth....
                          Last edited by Tonerbomb; 01-09-2013, 01:35 AM.
                          Mystic Crystal Revelations

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                          • ucinn
                            Trusted Tech

                            250+ Posts
                            • Jun 2009
                            • 383

                            #14
                            Re: MPC-4500 Yellow printing only on 1/4 of the page

                            My first guess would be ITB also, have seen it before.

                            Comment

                            • Yeeter
                              Technician
                              • Nov 2012
                              • 14

                              #15
                              Re: MPC-4500 Yellow printing only on 1/4 of the page

                              Update:

                              I never did find a copy tech via the phone book (amazing how hard it is to locate a copy tech willing to service personal equipment, it seems only interested in ongoing service contracts)

                              But I DID find a tech via this forum post - so thank you copytechnet! (and for the record, I paid the asking rate and am quite satisfied with the results)

                              In the end it turned out to be a bad laser unit. Worst of all worlds, but swapped and fixed now and printing great.

                              Now.... still wandering through the maze of 'scan to email' setup/troubleshooting with no luck, but thats another post.

                              Thanks to everyone for all the insights!
                              Last edited by Yeeter; 06-16-2013, 01:31 PM.

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