Ricoh Aficio 2045e - Scan to FTP is not working

[steve02a]

Preamble information:
Printer is Ricoh Aficio 2045e
Server is Windows 2008 in a domain (only domain controller)
5 clients that are all Windows 7

I've already ruled out trying to use SMB because I need a firmware update on the printer, which I can't do (I'm nowhere near qualified as a copier tech) nor want to fuss with. So, I'm trying out scan to FTP.

I have the address book setup with two test users. I have a shared folder on the server with everyone full permissions so anyone on the network can get to this folder.

On a hunch, I checked out my GPO for the domain (since this would override any local security changes I make). Went into my Group Policy Mgt, opened up my Default Domain Control Policy, went to computer configuration --> Policies --> Windows Settings --> Security Settings --> Local Policies --> Security Options, and I opened the Network security: LAN Manager authentication level. Changed it from Send NTLMv2 response only to.. Send LM & NTLM - use NTLMv2 session security if negotiated.

I'm using Filezilla. No firewalls enabled. I have the AV software disabled (and tried w/it uninstalled).

Here's my Filezilla output when I try to scan to FTP:

(000008)12/21/2012 14:03:01 PM - (not logged in) (192.168.1.109)> Connected, sending welcome message...


(000008)12/21/2012 14:03:01 PM - (not logged in) (192.168.1.109)> 220-FileZilla Server version 0.9.41 beta


(000008)12/21/2012 14:03:01 PM - (not logged in) (192.168.1.109)> 220-written by Tim Kosse (Tim.Kosse@gmx.de)


(000008)12/21/2012 14:03:01 PM - (not logged in) (192.168.1.109)> 220 Please visit http://sourceforge.net/projects/filezilla/


(000008)12/21/2012 14:03:01 PM - (not logged in) (192.168.1.109)> USER sss


(000008)12/21/2012 14:03:01 PM - (not logged in) (192.168.1.109)> 331 Password required for sss


(000008)12/21/2012 14:03:01 PM - (not logged in) (192.168.1.109)> PASS ***


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 230 Logged on


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> TYPE I


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 200 Type set to I


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> PORT 192,168,1,109,4,17


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 200 Port command successful


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> RETR 20121221151636565.pdf


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 550 File not found


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> TYPE I


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 200 Type set to I


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> PORT 192,168,1,109,4,18


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 200 Port command successful


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> STOR 20121221151636565.pdf


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 150 Opening data channel for file transfer.


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 226 Transfer OK


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> QUIT


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> 221 Goodbye


(000008)12/21/2012 14:03:01 PM - sss (192.168.1.109)> disconnected.

It connects, the disconnects. I don't understand. Anyone have any suggestions? If I FTP in from my computer in the office - works fine. I can up/download files all I want.

Thanks in advance for your reply.

Steve

[ruben]

Re: Ricoh Aficio 2045e - Scan to FTP is not working

Having a quick look at the service manual it seems that the 2045e defaults to port 3670 for FTP scanning. This sounds like a Scanrouter port, which this model may need to use for FTP scanning. (I don't deal with connectivity on these older models, so can't help here).

See: http://www.copytechnet.com/forums/ri...html#post63822

[sandmanmac]

Re: Ricoh Aficio 2045e - Scan to FTP is not working

Having a quick look at the service manual it seems that the 2045e defaults to port 3670 for FTP scanning. This sounds like a Scanrouter port, which this model may need to use for FTP scanning. (I don't deal with connectivity on these older models, so can't help here).

See: http://www.copytechnet.com/forums/ri...html#post63822

Port 21 is the only port I've ever opened in a firewall to allow FTP scanning, but if the Firewall has been disabled (for testing at least) then that's not the issue.
What I'm wondering is what is the problem exactly? I've compared every line of your Filezilla screenshot to a scan of my own, and it's identical.
So what happens? Do the scans simply not arrive at the destination folder? Is there an error on the machine? A little more info please