aficio mpc 3000 or any copier

[kozanecki]

problems with network set up for printing
able to ping IP able to use ping command from the copier in user tools
dns input web browser works i can log onto the network card
but unit will not print
proper drivers installed when it comes to set up local with ip address
gateway ok subnet mask ok
does not see the printer

[Iowatech]

Re: aficio mpc 3000 or any copier

If I understand this correctly, you either are using the wrong print driver, or you made a mistake when installing the driver.

[kozanecki]

Re: aficio mpc 3000 or any copier

If I understand this correctly, you either are using the wrong print driver, or you made a mistake when installing the driver.

i have used proper driver for the operating system
set up local with ip address ping it got reply gateway and subnet mask ok
something blocking it

[kozanecki]

Re: aficio mpc 3000 or any copier

If I understand this correctly, you either are using the wrong print driver, or you made a mistake when installing the driver.

i have used pcl 5e pcl 6 RPCS
for whatever reason is not seen by the network
when i go to my computer, network i see under devices

[kozanecki]

Re: aficio mpc 3000 or any copier

If I understand this correctly, you either are using the wrong print driver, or you made a mistake when installing the driver.

two things computer side and the copier printer scanner side

[collme]

Re: aficio mpc 3000 or any copier

Print off a config page and see what languages are installed on the machine. I had one that lost pcl and it needed re installing onto the machine. Fortunately the machine in question had p/s and would work with a p/s driver just not pcl which made it easier to find the cause.

[ruben]

Re: aficio mpc 3000 or any copier

What OS are you using? (Including bit) Also, crossover connect to the copier and try printing direct. If youi can, then it is a network issue, most likely a duplicate IP or damaged network port. If you can't, then the machine NIC may have an issue and need replacing.

[richardjj]

Re: aficio mpc 3000 or any copier

Make sure SNMP is ticked under the Ports tab TCPIP settings on the PC.
If it's ticked, try unchecking it.

[Tonerbomb]

Re: aficio mpc 3000 or any copier

Print off a config page and see what languages are installed on the machine. I had one that lost pcl and it needed re installing onto the machine. Fortunately the machine in question had p/s and would work with a p/s driver just not pcl which made it easier to find the cause.

If it's not something like this I would also check sp 5985 and make sure the nic is set to 1 and not 2 or 0.

[cdabs]

Re: aficio mpc 3000 or any copier

Its worth checking the Raw Settings Port number is correct, usually 9100. Printer Properties>Ports>Configure Port.

To see the port the copier is using print a network settings page, System Settings>Interface Settings>Print List
On the first page under "Diprint Port" you will see the port the copier uses.

I've had it where this port number is incorrect and you can still access web interface and ping etc but no print.