Ricoh MPC2500 jams at finisher

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  • stratomonkey
    Technician
    • Mar 2012
    • 13

    #1

    [Jamming] Ricoh MPC2500 jams at finisher

    I have several Ricoh 2500 machines that are jamming when the prints come out the finisher. The prints come halfway out and jam. I can set the prints to come out at the internal tray and everything is fine. Does anyone have a fix that works on these machines? I cant seem to figure this one out. Thanks
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: Ricoh MPC2500 jams at finisher

    The push switch on the Bridge Unit sometimes fails, this can cause paper jams.

    Comment

    • stratomonkey
      Technician
      • Mar 2012
      • 13

      #3
      Re: Ricoh MPC2500 jams at finisher

      Im not familiar with the push switch, where exactly is that located?

      Comment

      • ruben
        The New Guy

        1,000+ Posts
        • Oct 2012
        • 1203

        #4
        Re: Ricoh MPC2500 jams at finisher

        When you open the lid of the bridge unit, there is a small black/grey switch front-right. The weight of the lid sitting on the switch is usually enough to hold it down, but not always. You can jam a bit of paper underneath the lid or hold it down whilst the machine is printing, to test.

        Switch Location.pdf

        This page is from a BU3000 (most bridges are similar), these switches are marked 1 & 2.

        Comment

        • Eric1968
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2458

          #5
          Re: Ricoh MPC2500 jams at finisher

          I think there are 1 or 2 of these switches. They detect if the covers/doors of the Bridge Unit are open (they're located at the front side of the Bridge Unit). If they're faulty they detect a Cover-Open-situation, and that causes a paper jam.

          Comment

          • stratomonkey
            Technician
            • Mar 2012
            • 13

            #6
            Re: Ricoh MPC2500 jams at finisher

            Thank you all, I will try that and see what happens.

            Comment

            • SargeNZ
              Trusted Tech

              250+ Posts
              • May 2012
              • 263

              #7
              Re: Ricoh MPC2500 jams at finisher

              The latest firmwares 'fix' this issue by waiting a certain amount of time before registering that the switch is open.

              Comment

              • Polarbear
                Service Manager

                1,000+ Posts
                • Feb 2012
                • 1070

                #8
                Re: Ricoh MPC2500 jams at finisher

                What makes matters worse is if the lid magnets deteriorate, which causes the lid to move when paper passes through and the end result is the same!
                Press the GREEN button!!

                Comment

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