[Error Code] MPC 305 SPF SC 878-01 please help!!!!

[Technico]

Have Sc 878 -01 code(USB flash error) on MPC 305 SPF.Will not let me do anything ,cant do firmware,just " please wait "forever and throws a code after couple of minutes .Machine is almost new ,like 3k copies .Hard to believe controller board is defective but that's my next step . Any help is appreciated.... Thanks

[ruben]

Re: MPC 305 SPF SC 878-01 please help!!!!

What caused the error? Did you perform a firmware update? Or has the error just appeared out of nowhere?

[Technico]

Re: MPC 305 SPF SC 878-01 please help!!!!

what caused the error? Did you perform a firmware update? Or has the error just appeared out of nowhere?

came out of nowhere.will not let me do firmware update or anything .

[Polarbear]

Re: MPC 305 SPF SC 878-01 please help!!!!

According to Ricoh Knowledgebase:

USB Flash Error

File system in the USB flash device is defective.

Cannot mount partition 3 in the USB flash device. Encryption key does not exist. Cannot find the file for KMMD to be operated.

Replace the controller board.

I am getting worried seeing the short time between first time install and failures on electronic boards on the current range of Ricoh MFPs! I have had an MPC300 die on setup (new controller was ordered to repair it!), MP2352 controller died 15 days after install at customer.... the list is growing!

Another franchise had a MP301 controller die when they installed the HDD option! What next??

[Technico]

Re: MPC 305 SPF SC 878-01 please help!!!!

It is fixed!Replaced controller board,update newest firmware,time will tell.....

[cbr600]

Re: MPC 305 SPF SC 878-01 please help!!!!

So it didn't worked with firmware update ? what exactly did u replace ?

[Llama God]

Re: MPC 305 SPF SC 878-01 please help!!!!

So it didn't worked with firmware update ? what exactly did u replace ?

The controller board, at a guess. Well, it's not really a guess as such, he said that it was the controller board.

Personally I've had no board faults on any of the latest models.

[Technico]

Re: MPC 305 SPF SC 878-01 please help!!!!

so it didn't worked with firmware update ? What exactly did u replace ?

controller board and update newest firmware after that .so far so good .....

[Technico]

Re: MPC 305 SPF SC 878-01 please help!!!!

the controller board, at a guess. Well, it's not really a guess as such, he said that it was the controller board.

Personally i've had no board faults on any of the latest models.

controller board ,update newest firmware ,that's it...

[ucinn]

Re: MPC 305 SPF SC 878-01 please help!!!!

According to Ricoh Knowledgebase:

USB Flash Error

File system in the USB flash device is defective.

Cannot mount partition 3 in the USB flash device. Encryption key does not exist. Cannot find the file for KMMD to be operated.

Replace the controller board.

I am getting worried seeing the short time between first time install and failures on electronic boards on the current range of Ricoh MFPs! I have had an MPC300 die on setup (new controller was ordered to repair it!), MP2352 controller died 15 days after install at customer.... the list is growing!

Another franchise had a MP301 controller die when they installed the HDD option! What next??

I've had to replace a couple Lanier LD130C controller boards already. Seems the quality is decreasing. That's what I always liked best about ricohs were their boards were solid. Doesn't seem to be as much anymore.

[cbr600]

Re: MPC 305 SPF SC 878-01 please help!!!!

Thx, i have same problem i tried with firmware but it doesn't work.I had a problem before with the lcd and it need to be replaced and now the board, the machine really sux alot.