MP C3500 pattern cleaning problem

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  • genco
    Technician
    • Nov 2010
    • 26
    #1

    MP C3500 pattern cleaning problem

    can anyone tell me what the pattern is at the bottom of this print out, and why it did not clean? see attached
    Attached Files
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    • coolbeer
      Trusted Tech
      • Jul 2011
      • 100
      #2
      Re: MP C3500 pattern cleaning problem

      Looks like transfer cleaning unit not working properly or over life.

        Comment

        • Bantams
          Senior Tech

          500+ Posts
          • Jun 2012
          • 603
          #3
          Re: MP C3500 pattern cleaning problem

          Originally posted by coolbeer
          Looks like transfer cleaning unit not working properly or over life.
          +1 poor ITB cleaning

            Comment

            • Debs1964
              Service Manager

              1,000+ Posts
              • Oct 2010
              • 1690
              #4
              Re: MP C3500 pattern cleaning problem

              Yep, agreed, ITB cleaning unit required, that is one of the set up patterns that you're seeing. It puts patterns on the ITB to check image density and colour registration
              There are 10 types of people in this world, those who understand binary maths and those who don't

                Comment

                • genco
                  Technician
                  • Nov 2010
                  • 26
                  #5
                  Re: MP C3500 pattern cleaning problem

                  my thoughts also except all other prints are fine. seems like printer not cleaning after music pattern although turning off music did not remedy.

                    Comment

                    • Eric1968
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2458
                      #6
                      Re: MP C3500 pattern cleaning problem

                      Turning MUSIC off isn't a good idea. You'll get registration errors. Just replace the ITB Cleaning Unit.

                        Comment

                        • genco
                          Technician
                          • Nov 2010
                          • 26
                          #7
                          Re: MP C3500 pattern cleaning problem

                          thanks, but cleaning unit was changed. its just a blade, either works or doesn't. anyone have access to firmware update for this machine?

                            Comment

                            • Eric1968
                              Service Manager

                              1,000+ Posts
                              • Jan 2009
                              • 2458
                              #8
                              Re: MP C3500 pattern cleaning problem

                              This hasn't got anything to do with firmware, it's simply a worn out cleaning unit. The cleaning unit isn't only a blade, there's also a brush roller. If you replace the whole cleaning unit by a new one, I'm sure this problem is solved.

                                Comment

                                • Debs1964
                                  Service Manager

                                  1,000+ Posts
                                  • Oct 2010
                                  • 1690
                                  #9
                                  Re: MP C3500 pattern cleaning problem

                                  Originally posted by genco
                                  anyone have access to firmware update for this machine?
                                  Yes thank you
                                  There are 10 types of people in this world, those who understand binary maths and those who don't

                                    Comment

                                    • genco
                                      Technician
                                      • Nov 2010
                                      • 26
                                      #10
                                      Re: MP C3500 pattern cleaning problem

                                      yes, you have access to latest firmware?

                                        Comment

                                        • sandmanmac
                                          Field Supervisor

                                          Site Contributor
                                          2,500+ Posts
                                          • Feb 2009
                                          • 3979
                                          #11
                                          Re: MP C3500 pattern cleaning problem

                                          Originally posted by genco
                                          yes, you have access to latest firmware?
                                          Yes, I'm Positive that "SHE" does.

                                            Comment

                                            • SargeNZ
                                              Trusted Tech

                                              250+ Posts
                                              • May 2012
                                              • 263
                                              #12
                                              Re: MP C3500 pattern cleaning problem

                                              This is a common issue. It is not firmware. Replace the cleaning unit. This is like Ricoh training day 1.

                                                Comment

                                                • CableGuy
                                                  Impulse Drive Engineer

                                                  250+ Posts
                                                  • Oct 2008
                                                  • 417
                                                  #13
                                                  Re: MP C3500 pattern cleaning problem

                                                  cleaning.jpg

                                                  Here's a pic of a shiny new one in a box.....

                                                    Comment

                                                    • genco
                                                      Technician
                                                      • Nov 2010
                                                      • 26
                                                      #14
                                                      Re: MP C3500 pattern cleaning problem

                                                      thanks for your valuable insight Sarge, but as I previously mentioned, I did change it. nice pic cg

                                                        Comment

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