Problem with a Ricoh 2238

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  • espastech
    Technician
    • Feb 2013
    • 20
    #1

    Problem with a Ricoh 2238

    Hi everybody.
    Im new in this forum and Im glad to be here.
    I've decided to join this forum because I need an advice with a machine.

    I've got a Ricoh Aficio 2238, a humble office machine just to print daily things related with budget, quotations...

    The problem that I've got is: after ending the cyan bottle, I put a new one in the machine and the machine started with the process of "refilling" the developer unit to start printing again. But, the machine did a long process of refilling... and the machine showed me a message of "empty bottle of cyan, replace it". I opened the right side of the machine, the part that holds the bottles, and yes, the cyan bottle was empty and all the new toner went directly to the recycled toner bottle.

    I've bought another new cyan bottle, but it makes the same: the toner goes directly to the recycled bottle. When I noticed it again, I stopped the machine just to save the toner, buy I can't fix it.

    I've changed the drum, I've cleaned the developer unit... but nothing. The machine, literally, "eats" the toner.

    Any suggestion about how to fix it? anybody had the same problem.
    Thanks in advance!
    Tags: 2228c, 2238, aficio
    • nmfaxman
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2008
      • 1702
      #2
      Re: Problem with a Ricoh 2238

      Replace developer clutch.
      Why do they call it common sense?

      If it were common, wouldn't everyone have it?

        Comment

        • ucinn
          Trusted Tech

          250+ Posts
          • Jun 2009
          • 383
          #3
          Re: Problem with a Ricoh 2238

          Originally posted by nmfaxman
          Replace developer clutch.

          I would probably replace the cyan developer unit along with the clutch. If the clutch is bad, it has probably damaged the developer material. If it's not the clutch, it could be a bad TD sensor in the developer unit.

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9838
              #4
              Re: Problem with a Ricoh 2238

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


              Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

                Comment

                • CableGuy
                  Impulse Drive Engineer

                  250+ Posts
                  • Oct 2008
                  • 417
                  #5
                  Re: Problem with a Ricoh 2238

                  When you say 'cleaned the developer unit', what exactly did you do to it?

                    Comment

                    • Bantams
                      Senior Tech

                      500+ Posts
                      • Jun 2012
                      • 603
                      #6
                      Re: Problem with a Ricoh 2238

                      Originally posted by CableGuy
                      When you say 'cleaned the developer unit', what exactly did you do to it?
                      My guess would be he vac out all the dev lol

                        Comment

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