1232c service

Collapse
X
Collapse
 
  • Page of 2
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
  • cobiray
    Passing Duplication Xpert

    1,000+ Posts
    • Mar 2008
    • 1199
    #16
    Our old rep said it's huge in Japan. (No pun intended) The units were to be replace by customers as tool free units (kinda) to keep service to a minimum. I don't know if Ricoh US got that memo or not, but personally I don't think it turned out that well. Granted, that may have just been smoke he was blowing...
    the savin2535 is displaying well bet the hiter lamp is not shining and the lamp had been tested o.k.please kindly help.
    Samir: No, not again. I... why does it say paper jam when there is no paper jam? I swear to God, one of these days, I just kick this piece of shit out the window.
    Michael Bolton: You and me both, man. That thing is lucky I'm not armed.

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900
        #17
        Originally posted by cobiray
        Our old rep said it's huge in Japan. (No pun intended) The units were to be replace by customers as tool free units (kinda) to keep service to a minimum. I don't know if Ricoh US got that memo or not, but personally I don't think it turned out that well. Granted, that may have just been smoke he was blowing...
        When I was training on the Toshiba 702 (1974 or so) the KO manuals were written like operators were technicians. Taking things apart. As was explained to me, key ops in Japan WERE like techs, they cleaned tires, they changed drums. Only rarely did they call a tech. But the US market was different, Sally Secretary was not going to break a nail when she could call someone else. Possibly the same today over there.
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

          Comment

          • paulg
            Trusted Tech

            250+ Posts
            • Jun 2007
            • 278
            #18
            Originally posted by Jomama46
            When I was training on the Toshiba 702 (1974 or so) the KO manuals were written like operators were technicians. Taking things apart. As was explained to me, key ops in Japan WERE like techs, they cleaned tires, they changed drums. Only rarely did they call a tech. But the US market was different, Sally Secretary was not going to break a nail when she could call someone else. Possibly the same today over there.
            Its true we have Japanese customers and its almost a great shame to have to have an engineer come. If its ever for a simple fault just make sure there are no sharp implments nearby otherwise..

              Comment

              Previous 1 2 template Next
              Working...