pro c901, sr5000 gone !!!

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  • jettamand
    Technician
    • Sep 2010
    • 30

    #1

    [Electrical] pro c901, sr5000 gone !!!

    Hello

    setup : Pro c901, sr5000,gluebinder and plok matic.

    The sr5000 is only displayed on copier, when plok matic is on !!!

    we tried to connect the sr5000 direct on the copier.....can not see the finisher.
    Finisher tested on another copier....work fine.

    tried without luck : new io board, bcu board, new nv ram with old data, format hdd, finisher board
    reinstall firmware.

    Help !!!
  • RICOTECH
    Field Tech
    • Mar 2013
    • 13

    #2
    Re: pro c901, sr5000 gone !!!

    Originally posted by jettamand
    hello

    setup : Pro c901, sr5000,gluebinder and plok matic.

    the sr5000 is only displayed on copier, when plok matic is on !!!

    We tried to connect the sr5000 direct on the copier.....can not see the finisher.
    Finisher tested on another copier....work fine.

    Tried without luck : New io board, bcu board, new nv ram with old data, format hdd, finisher board
    reinstall firmware.

    Help !!!

    hey mate,
    check kickplate on plocka, there is a small box there that has a sencor that arm slides into sometimes it gets stuck,......other than that maybe cable to sorter from plocka..........

    Comment

    • jettamand
      Technician
      • Sep 2010
      • 30

      #3
      Re: pro c901, sr5000 gone !!!

      I know the "Dock sensor" on the plok matic.

      We had tried the finisher direct on the copier....still Not displyed on copier.

      Comment

      • RICOTECH
        Field Tech
        • Mar 2013
        • 13

        #4
        Re: pro c901, sr5000 gone !!!

        Originally posted by RICOTECH
        hey mate,
        check kickplate on plocka, there is a small box there that has a sencor that arm slides into sometimes it gets stuck,......other than that maybe cable to sorter from plocka..........


        Have you tried taking the Perfect Binder out , maybe theres something wrong with that.....

        Comment

        • jettamand
          Technician
          • Sep 2010
          • 30

          #5
          Re: pro c901, sr5000 gone !!!

          Originally posted by RICOTECH
          Have you tried taking the Perfect Binder out , maybe theres something wrong with that.....
          Yes....only finisher is now connected to the copier......same problem ?

          I will change a power supply, and hope it help !

          Comment

          • RICOTECH
            Field Tech
            • Mar 2013
            • 13

            #6
            Re: pro c901, sr5000 gone !!!

            Originally posted by jettamand
            Yes....only finisher is now connected to the copier......same problem ?

            I will change a power supply, and hope it help !
            We had the finisher interface cable shit itself on one of them a few weeks ago, maybe check that to mate....😁

            Comment

            • PinevskiS
              Trusted Tech
              • Jul 2009
              • 284

              #7
              Re: pro c901, sr5000 gone !!!

              Originally posted by jettamand
              Hello

              setup : Pro c901, sr5000,gluebinder and plok matic.

              The sr5000 is only displayed on copier, when plok matic is on !!!

              we tried to connect the sr5000 direct on the copier.....can not see the finisher.
              Finisher tested on another copier....work fine.

              tried without luck : new io board, bcu board, new nv ram with old data, format hdd, finisher board
              reinstall firmware.

              Help !!!
              Maybe you have a problem with fiery, you have a poorly installed patches

              Comment

              • jettamand
                Technician
                • Sep 2010
                • 30

                #8
                Re: pro c901, sr5000 gone !!!

                Originally posted by PinevskiS
                Maybe you have a problem with fiery, you have a poorly installed patches

                Comment

                • jettamand
                  Technician
                  • Sep 2010
                  • 30

                  #9
                  Re: pro c901, sr5000 gone !!!

                  Fixed by replace the finisher, with an used one.

                  But the faulty finisher work fine on an B/W. ??!

                  Comment

                  • Imprestik
                    Trusted Tech

                    250+ Posts
                    • Aug 2012
                    • 296

                    #10
                    Re: pro c901, sr5000 gone !!!

                    You have installed the wrong firmware on the SR5000

                    There is different firmware for both production B&W and Colour for that finishing option

                    more than likely fried the board on the finisher

                    Comment

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