I have a problem with your Ricoh multifunction color mpc2051 On device is D104

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  • muthana
    Technician
    • Nov 2012
    • 23

    #1

    I have a problem with your Ricoh multifunction color mpc2051 On device is D104

    I have a problem with your Ricoh multifunction color mpc2051 On device is D104


    A new device was installed two weeks ago and there is no strong load on the device and the meter is still new soften the show two lines black from the top of the paper in half and disappear lines note that the two lines appear in copy and the counter and the print please help me solve the problem.

    note/ the device is new and cylinder is new
  • rsyarcia
    Hair Straightener Tech

    500+ Posts
    • Feb 2008
    • 711

    #2
    Re: I have a problem with your Ricoh multifunction color mpc2051 On device is D104

    If you can post a picture..
    Nobody is perfect..

    Comment

    • turbojetboy
      Trusted Tech

      250+ Posts
      • Aug 2009
      • 279

      #3
      Re: I have a problem with your Ricoh multifunction color mpc2051 On device is D104

      The cylinder???

      Comment

      • Jomama46
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Apr 2008
        • 2900

        #4
        Re: I have a problem with your Ricoh multifunction color mpc2051 On device is D104

        Damn that Bing translator!
        sigpic
        You never realize how cheap a professional is until after you let an amateur do it.
        A+; Network +; PDI+

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838

          #5
          Re: I have a problem with your Ricoh multifunction color mpc2051 On device is D104

          This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


          Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


          Paul@justmanuals.com

          Comment

          • Ollie1981
            Toner Monkey

            250+ Posts
            • Mar 2008
            • 418

            #6
            I wasn't even aware that I had a Ricoh multifunction device, (my wife would kill me as it would take up valuable space in the house that she needs to fill with her crap) let alone anyone having any problems with it.

            Sarcasm aside, have you done any fault finding? If you are unsure where a line is coming from run a full colour A3/DLT copy and crash stop the machine. By checking what's on the paper at where you should be able to determine what is causing the problem. If the drum unit is new, clean the charge roller.

            Comment

            • Jomama46
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Apr 2008
              • 2900

              #7
              Re: I have a problem with your Ricoh multifunction color mpc2051 On device is D104

              Quoting George Carlin " You have "stuff", other people have "crap" "
              sigpic
              You never realize how cheap a professional is until after you let an amateur do it.
              A+; Network +; PDI+

              Comment

              • teebee1234
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jul 2008
                • 1670

                #8
                Re: I have a problem with your Ricoh multifunction color mpc2051 On device is D104

                My take is that you are saying you are getting 2 lines that trail off near the center. This generally indicates dust on the mirrors. As the scanner moves, the mirrors move apart and the center of focus changes (up/down) on the face of the mirrors.

                Comment

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